Talent Specialist Ops / The D. E. Shaw Group (via Xpheno)
Employee Lifecycle Management & HR Operations Apr
- Managed the end-to-end employee lifecycle for 600+ employees, including structured onboarding & pre-onboarding for new hires, intern conversion, exits and offboarding.
- Led the Summer Internship Program and other internship programs end-to-end for 200+ tech interns annually from onboarding, engagement plans, leadership sessions to offer conversations and achieved a 65% intern-to-offer conversion rate.
- Coordinated benefits and payroll administration, collaborating with Finance on salary inputs, allowances and statutory compliance to ensure accurate and timely processing.
- Resolved all HR queries within SLA via the HR ticketing system (AskHR, DESFlow), covering transitions, separations, payroll process and employee changes.
Performance Management & Employee Relations
- Drove annual and mid-year performance review cycles with managers and senior tech leadership, covering goal-setting alignment, calibration, rating normalization and promotion/PIP documentation, ensuring fair and timely outcomes org-wide.
- Conducted structured 1:1s with employees to assess performance, productivity and overall experience, consolidating findings into focus areas and leadership coaching priorities.
- Managed employee relations cases including grievances, conflict resolution and disciplinary matters, ensuring timely closure within compliance timelines in coordination with legal and compliance teams. • Participated in the rollout of new HR policies and process changes, ensuring smooth adoption.
HR Analytics, Attrition & Engagement
- Built and maintained quarterly HR dashboards covering attrition trends, leave utilization, return-to-office metrics and engagement indicators, delivering data-driven insights to senior leadership for workforce planning.
- Conducted exit interview analysis and attrition trend reporting to identify at-risk populations and recommend proactive retention interventions to business partners.
- Prepared and published quarterly and yearly MIS reports covering hiring, attrition, compliance metrics and performance data to support leadership decision-making.
- Drove engagement initiatives including leadership townhalls, happy hours, tech talks, team appreciation events, wellness programs and recognition frameworks to foster a positive culture.
Process Improvement & AI-Driven HR Initiatives
- Automated manual HR dashboards into self-service views, enabling team leads to access real-time attrition, engagement and performance metrics for proactive decision-making.
- Built and deployed an internal AI chatbot trained on company policies, reducing repetitive policy queries by approximately 70% and providing employees instant self-service support.
- Designed a structured onboarding roadmap covering firm videos, team introductions and business unit overviews for new hires.
- Built a OneView tracking system consolidating internship program feedback across years to track trends, engagement patterns and continuous improvement opportunities.
University Recruiter / Microsoft (via Allegis Group)
- Market Mapping & Strategy - Conducted market mapping and competitive analysis to assess the talent pool across peer organizations for various roles, including CTC benchmarking and recommended strategies for on-campus hiring to business heads.
- Sourcing & Talent Acquisition - Sourced candidates for software engineering university graduate roles, as well as SWE, ML, PM, and UI/UX positions through Naukri and LinkedIn.
- Internship Conversion Management - Led the Intern Conversion Process for 1,000+ interns, achieving a 78% conversion rate, and collaborated with hiring managers to gather feedback and close offers promptly.
- Post-Offer Engagement - Designed and executed engagement plans, including learning sessions and fun activities to maintain candidate interest post-offer.
- Operational Support - Managed relocation for new hires, coordinated with external vendors for swag procurement, and maintained candidate data using applicant tracking systems (iCIMS, Candidate Tracker).
