Stoic

Investigate customer security and service issues across Radware Cloud DDoS and Cloud WAF protections, handling approximately 5–7 cases per 9-hour shift within defined SLAs. Monitor customer protection services and cloud security infrastructure for DDoS events, traffic anomalies, application errors, packet loss, BGP peer status, and GRE tunnel health using Grafana, Kibana, Kentik, Moving On, and DDoS monitoring portals. Analyze WAF and application logs, traffic statistics, packet captures, and HTTP request behavior to investigate 4xx/5xx errors, authentication failures, latency, SSL/TLS issues, false positives, and application accessibility problems.

Cloud Services Center Engineer Intern - Radware - Chennai, India

(2026-06)

• Investigate customer security and service issues across Radware Cloud DDoS and Cloud WAF protections, handling approximately 5–7 cases per 9-hour shift within defined SLAs.
• Monitor customer protection services and cloud security infrastructure for DDoS events, traffic anomalies, application errors, packet loss, BGP peer status, and GRE tunnel health using Grafana, Kibana, Kentik, Moving On, and DDoS monitoring portals.
• Analyze WAF and application logs, traffic statistics, packet captures, and HTTP request behavior to investigate 4xx/5xx errors, authentication failures, latency, SSL/TLS issues, false positives, and application accessibility problems.
• Investigate WAF security events and false positives by reviewing affected requests, application paths, security rules, and detection behavior; implement appropriate policy changes based on validated customer requirements.
• Document technical findings, relevant logs, traffic observations, and initial impact during security incidents and coordinate escalations with Network, Security IR, and internal engineering teams.

B.Tech - Computer Science & Engineering (Cybersecurity, IoT, Blockchain) - VVIT College of Engineering, Guntur, Andhra Pradesh (2022 - 2026)