Subha Karunanithi

Accounts Payable and Finance Operations professional with 7+ years of experience in end-to-end invoice processing, vendor management, payment operations, reconciliations, and month-end close support. Strong record of improving AP accuracy, resolving invoice discrepancies, maintaining compliance, and supporting high-volume operations with a continuous improvement mindset.

Utilities Accounts Payable Coordinator - Opendoor

(2024-04 - 2026-06)

• Served as SME for utility billing and processed 150+ vendor invoices weekly with high accuracy and timely payment execution.
• Managed end-to-end AP operations, including invoice validation, payment processing, exception handling, and issue resolution.
• Reconciled 200+ vendor statements weekly and resolved invoice discrepancies by partnering with vendors and internal stakeholders.
• Maintained AP aging reports for 30, 60, and 90-day buckets and monitored outstanding liabilities in line with SOP.
• Resolved 200+ invoice and payment escalations weekly while preserving vendor relationships and service quality.
• Used NetSuite for invoice processing, vendor data maintenance, and operational reporting.
• Ensured compliance with financial controls, policies, and audit requirements.
• Supported month-end and year-end close activities and prepared AP reports for financial reporting.
• Collaborated with Procurement, Finance, and Operations teams to identify process gaps and improve AP efficiency.
• Maintained vendor master data accuracy and ensured records were current and audit-ready.
• Applied AI workflow automation and reporting tools to reduce manual effort and improve AP reporting efficiency.

Senior Associate - Telstra Process - Tech Mahindra

(2023-07 - 2024-04)

• Supported end-to-end order management and post-sales service through chat and email.
• Managed 500+ customer inquiries weekly related to order tracking, delivery status, cancellations, returns, refunds, and dispatch delays.
• Coordinated with logistics partners and internal stakeholders to resolve escalations while meeting SLA targets.
• Used Siebel CRM to manage customer cases, maintain records, and provide accurate information.
• Worked with cross-functional teams to ensure seamless order fulfillment and timely issue resolution.
• Maintained accurate documentation of customer interactions and service requests in compliance with company standards.
• Delivered consistent service quality in a fast-paced, KPI-driven environment.

Senior Accounts Payable - Concentrix Technologies Pvt Ltd

(2021-11 - 2023-03)

• Managed end-to-end Procure-to-Pay operations including PR creation, PO management, invoice processing, and vendor coordination.
• Processed and validated 200+ invoices daily, ensuring accuracy, compliance, and timely payments.
• Resolved 1000+ invoice discrepancies weekly and payment-related issues through vendor and stakeholder collaboration.
• Performed vendor account reconciliations and supported month-end reporting activities.
• Generated PPV reports and supported cost optimization initiatives through pricing analysis.
• Coordinated with vendors on pricing, ETA, shipment tracking, and order status updates.
• Maintained procurement and payment records in ERP systems while ensuring data accuracy and process compliance.
• Contributed to process discipline, documentation quality, and control adherence across AP operations.
• Supported AP process improvement through workflow optimization and reporting enhancements.

Representative - Indiafilings

(2018-05 - 2021-10)

• Managed 100+ trademark, patent, and business registration cases monthly for clients, ensuring accurate handling and timely progression.
• Handled 500+ customer support interactions weekly through calls, emails, and chat to support prompt issue resolution.
• Assisted clients with compliance documentation and application processing, maintaining clarity and completeness throughout submissions.
• Coordinated with internal teams to ensure smooth service delivery and sustain customer satisfaction.
• Supported cross-training initiatives and knowledge sharing within the team to strengthen operational consistency.
• Delivered client support across multiple service areas while balancing case management, documentation assistance, and high-volume customer communication.

B.E. - Civil Engineering - Annamalaiyar College of Engineering (2014 - 2018)