Subha Karunanithi

Utilities Accounts Payable Coordinator - Opendoor

(2024-04 - 2026-06)

Served as SME for utility billing and processed 150+ vendor invoices weekly with high accuracy and timely payment execution.
Managed end-to-end AP operations, including invoice validation, payment processing, exception handling, and issue resolution.
Reconciled 200+ vendor statements weekly and resolved invoice discrepancies by partnering with vendors and internal stakeholders.
Maintained AP aging reports for 30, 60, and 90-day buckets and monitored outstanding liabilities in line with SOP.
Resolved 200+ invoice and payment escalations weekly while preserving vendor relationships and service quality.
Used NetSuite for invoice processing, vendor data maintenance, and operational reporting.
Ensured compliance with financial controls, policies, and audit requirements.
Supported month-end and year-end close activities and prepared AP reports for financial reporting.
Collaborated with Procurement, Finance, and Operations teams to identify process gaps and improve AP efficiency.
Maintained vendor master data accuracy and ensured records were current and audit-ready.
Applied AI workflow automation and reporting tools to reduce manual effort and improve AP reporting efficiency.

Senior Associate - Telstra Process - Tech Mahindra

(2023-07 - 2024-04)

Supported end-to-end order management and post-sales service through chat and email.
Managed 500+ customer inquiries weekly related to order tracking, delivery status, cancellations, returns, refunds, and dispatch delays.
Coordinated with logistics partners and internal stakeholders to resolve escalations while meeting SLA targets.
Used Siebel CRM to manage customer cases, maintain records, and provide accurate information.
Worked with cross-functional teams to ensure seamless order fulfillment and timely issue resolution.
Maintained accurate documentation of customer interactions and service requests in compliance with company standards.
Delivered consistent service quality in a fast-paced, KPI-driven environment.

Senior Accounts Payable - Concentrix Technologies Pvt Ltd

(2021-11 - 2023-03)

Managed end-to-end Procure-to-Pay operations including PR creation, PO management, invoice processing, and vendor coordination.
Processed and validated 200+ invoices daily, ensuring accuracy, compliance, and timely payments.
Resolved 1000+ invoice discrepancies weekly and payment-related issues through vendor and stakeholder collaboration.
Performed vendor account reconciliations and supported month-end reporting activities.
Generated PPV reports and supported cost optimization initiatives through pricing analysis.
Coordinated with vendors on pricing, ETA, shipment tracking, and order status updates.
Maintained procurement and payment records in ERP systems while ensuring data accuracy and process compliance.
Contributed to process discipline, documentation quality, and control adherence across AP operations.
Supported AP process improvement through workflow optimization and reporting enhancements.

Representative - Indiafilings

(2018-05 - 2021-10)

Managed 100+ trademark, patent, and business registration cases monthly for clients, ensuring accurate handling and timely progression.
Handled 500+ customer support interactions weekly through calls, emails, and chat to support prompt issue resolution.
Assisted clients with compliance documentation and application processing, maintaining clarity and completeness throughout submissions.
Coordinated with internal teams to ensure smooth service delivery and sustain customer satisfaction.
Supported cross-training initiatives and knowledge sharing within the team to strengthen operational consistency.
Delivered client support across multiple service areas while balancing case management, documentation assistance, and high-volume customer communication.

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