Subrat Kumar Mishra
Client Servicing Executive
Talent
MumbaiMember since July 17, 2026
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About
To work with an organization where can learn new skills and increase my abilities for the organization goal as well as myself.
Experience
client servicing executive - Indiamart Intermesh Limited - Kalyan, Maharashtra
(2026-05)
- Build and maintain relationships with existing clients.
- Understand customers' business requirements and provide suitable IndiaMART solutions.
- Help clients optimize their product listings and profiles.
- Follow up with customers regarding inquiries and lead management.
- Resolve customer concerns and coordinate with internal support teams.
- Upsell or renew paid subscription plans when appropriate.
- Achieve customer retention and revenue targets.
- Maintain records of customer interactions in the CRM system.
Credit Analyst - Home First Finance Company Ltd - Kalyan, Maharashtra
(2023-10 - 2024-04)
- My working as staffing and recruitment selection process subject to business development on complete market research analysis of home loan on housing finance projects dealing with construction, resale and loan against property.
- Converting loan amount in to actual EMI.
- Customer centric approach through the loan approves approach.
- Real time experience in managing and handling the trade in business
Business Development Executive - BYJU Pvt Ltd - Andheri, Maharashtra
(2022-05 - 2023-09)
- Lead generation & prospecting (B2B/B2C clients)
- Conduct market research and competitor analysis
- Pitch products/services through calls, meetings, demos
- Build and maintain client relationships
- Assisting negotiations, pricing & deal closures
- Coordinate with sales, marketing & operations teams
- Maintain CRM records and prepare sales reports
- Achieve monthly/quarterly targets
Education
MBA - Sri Sri University, Cuttack (2026)
B.Tech - VSSUT (2022)
12th - Saint Xavier School Hazaribagh (2018)
10th - KV Meru Hazaribagh (2016)
Skills
client servicing executive