Business Strategy & Creative Leadership - Magic Mass and Media Pvt. Ltd - Bangalore
(2023-11)
- Directed end-to-end production of high-impact digital content (video, static, interactive), increasing engagement by 20% YoY.
- Managed designers, copywriters, and videographers to deliver 30% more creative assets monthly on time and within budget.
- Applied storytelling frameworks to strengthen brand identity, resulting in 25% growth in organic social media followers and community sentiment
Brand Manager - MHS - Bangalore
(2023-05 - 2023-10)
- Analyzed Brand Health Metrics using advanced social listening tools to pivot digital messaging during market shifts.
- Partnered with the Performance Marketing team to harmonize "Brand" and "Demand" efforts, improving click-through rates (CTR) by 30% through optimized creative testing.
- Conducted quarterly competitive landscape audits, identifying white-space opportunities that led to a 20% increase in market share within the digital category.
- Managed a tiered influencer marketing program, negotiating contracts with high-value creators that delivered an Earned Media Value.
Business Development Manager - Freelancer - Bangalore
(2021-01 - 2022-11)
- Utilized CRM data (Salesforce/Hub Spot) to track sales velocity and identify bottlenecks, reducing the average sales cycle by 30 days.
- Conducted rigorous competitor analysis and market mapping to identify "white space" opportunities, leading to the acquisition of 20-30 anchor clients.
- Forecasted annual and quarterly revenue targets with 30%+ accuracy, providing the executive team with actionable insights for resource allocation
Product Consultant - MFINE - Bangalore
(2020-10 - 2021-03)
- Leveraged product analytics to track user behavior, providing data-driven recommendations that lowered churn by 40%.
- Synthesized client feedback into actionable "Voice of Customer" reports, directly influencing the core product roadmap for the upcoming fiscal year.
- Monitored competitive landscapes to advise clients on product positioning and unique value propositions against industry rivals.
Business Development Manager - CaterNinja - Bangalore
(2019-04 - 2019-10)
- Acted as the primary consultant for large-scale event catering, tailoring menu engineering and "Ninja Box" packaging solutions to meet specific client budget and dietary requirements.
- Collaborated with the Operations and Culinary teams to ensure 100% fulfillment of SLAs (Service Level Agreements), maintaining a client retention rate of 25%.
- Managed post-event feedback loops, utilizing customer insights to improve menu variety and delivery logistics, which boosted Net Promoter Score (NPS).
Operation Team Leader - Swiggy - Bangalore
(2018-03 - 2019-01)
- Managed a fleet of 13+ delivery partners, ensuring optimal zone coverage and achieving a 95% improvement in "on-time delivery" metrics.
- Optimized delivery route efficiencies by analyzing real-time traffic data and heat maps, reducing average delivery time by 30 minutes per order.
- Spearheaded "First-Mile/Last-Mile" logistics strategies to minimize delivery partner wait times at high-volume restaurant clusters.