Sudhakar Sinha

Customer Support Specialist with 5+ years of experience in the iGaming industry. Skilled in live chat, email, and ticket support, resolving customer inquiries, payment issues, account verification, and technical problems. Experienced in CRM systems and committed to delivering fast, professional, and customer-focused service. Fluent in English, Hindi, and Bengali, and available for remote opportunities.

Customer Support Specialist

September 2021 – June 2026

• Provided live chat and email support to customers.

• Resolved account, payment, bonus, and technical issues.

• Assisted with KYC verification and account security.

• Used CRM and ticketing systems to manage customer requests.

• Worked with internal teams to resolve complex issues.

• Maintained high customer satisfaction while meeting response time targets.

Bachelor's Degree

Assam University, India