Scrum Master, Tata Consultancy Services Apr 2016 - Present
Client: HSBC Bank, Lloyds Banking Group
- Led and orchestrated 2 successful organizational agile transformations, implementing agile frameworks and practices across 1500+ employees.
- Directed cross-functional teams of 10+ members each, achieving a 25% increase in project delivery efficiency through Agile methodologies (Scrum, Kanban, SAFe).
- Engaged collaboratively with 15+ stakeholders per project, resulting in a 15% reduction in development cycle time and a 20% increase in customer satisfaction.
- Designed and executed Agile processes and practices, including sprint planning, daily standups, sprint retrospectives, and release planning.
- Mentored up to 3 teams concurrently on Agile values, principles, and practices, resulting in a 20% increase in throughput.
- Managed projects with budgets up to $5M, ensuring projects were delivered on time and within budget.
- Attained a 20% increase in team productivity through facilitating collaboration, self-organization, and continuous improvement techniques.
- Monitored team performance using metrics like velocity and burndown charts, leading to a 20% reduction in project delivery cycle time and a 15% decrease in defect rate.
Project Manager, Tata Consultancy Services Jul 2011 - Feb 2018
Client: Lloyds Banking Group, Microsoft Technologies
- Oversaw 10+ projects from initiation to closure, ensuring successful delivery within scope, budget, and timeline.
- Efficiently managed a portfolio of 4 simultaneous projects, encompassing software development, maintenance, infrastructure upgrades, and system implementations.
- Developed and upheld 10+ project charters and project plans, Risk logs, Change management plans, and other project documentation.
- Guided 4 cross-functional teams simultaneously, establishing clear goals and expectations, and inspired team members, resulting in a 30% increase in average team productivity.
- Proficiently identified, assessed, and mitigated risks throughout the project lifecycle, ensuring pragmatic measures to minimize disruptions.
- Nurtured relationships with 15+ stakeholders per project, yielding a 25% increase in stakeholder satisfaction.
- Effectively managed project budgets up to $5M, diligently tracked costs, and strategically determined resource allocation for maximizing project value.
Test Manager, Tata Consultancy Services Nov 2008 - Jun 2011
Client: Commonwealth Bank of Australia, Microsoft Technologies
- Evaluated and scrutinized test efforts and test strategies, ensuring comprehensive testing of all product features, delivering them with impeccable quality and zero defects.
- Devised and meticulously examined test scenarios and test cases to guarantee rigorous testing coverage.
- Conducted testing on ETL packages, reports, and analytical cubes.
- Proficient in crafting highly effective SQL queries for ETL and reports verification purposes.
- Confirmed and validated quality through test sign-off for all releases.
- Arranged and disseminated test reports comprehensively to all stakeholders.
Test Lead, MAQ Software Apr 2008 - Oct 2008
Client: Microsoft Technologies
- Formulated and executed test plans with precision.
- Coordinated and conveyed test status reports to senior management and project stakeholders.
- Resolved team challenges promptly and effectively.
- Developed and evaluated test scenarios and test scripts adeptly.
Software Engineer, Wipro Technologies May 2004 - Mar 2008
Client: Microsoft Technologies
- Collaborated with team members to craft and engineer resilient solutions that aligned with client requirements.
- Crafted test scenarios and test cases.
- Engaged in System Testing, Functional Testing, Regression Testing, and Load Testing
