Sujit Das

Resourceful System Administrator with over 4 years of experience providing comprehensive IT infrastructure support and troubleshooting for over 200 users. Proven ability in managing servers, routers, and network infrastructure, with hands-on experience in Windows and Linux systems, Active Directory, and desktop/hardware support. Adept at configuring hosting environments and performing API testing.

Eager to leverage extensive technical expertise to deliver exceptional desktop support as a System Administrator.

System Administrator (Deployment) at Gravity Global Solution (2023-08 – 2026-05)

• Spearheaded the deployment and management of client websites, gaining comprehensive experience in web hosting via Hostinger hPanel, server configuration, deployment strategies, and performance optimisation.
• Configured diverse web hosting environments, including the setup of SSL certificates, DNS records, domain registration, and ensuring seamless domain-to-hosting connectivity.
• Administered Hostinger email services, encompassing the detailed configuration of email accounts.
• Delivered remote user support and conducted effective troubleshooting to resolve technical issues.
• Performed API testing utilizing Postman, managed GitHub repositories, and established basic CI/CD pipelines with GitHub Actions.
• Successfully deployed projects across Hostinger, AWS Amplify, and Vercel platforms.

Technical Support Engineer at Svastir Ventures (2023-05 – 2023-07)

• Linux Server Administration and maintenance
• Proxmox VE management and virtualization administration
• Microsoft 365 administration and user management
• Employee onboarding and offboarding, including account provisioning and access management
• Remote IT support and troubleshooting- Product testing, validation, and issue identification

System Administrator at Gozo Technologies Pvt. Ltd. (2019-07 – 2023-03)

• Oversaw the administration of servers, routers, biometric devices, and printers, ensuring maximum system availability and uninterrupted IT operations.
• Provided comprehensive IT infrastructure support to over 200 users by diagnosing and resolving complex hardware, software, and network-related issues.
• Maintained the ViciDial server for the in-house support team, guaranteeing reliable telephony services.
• Executed API testing and Quality Assurance in collaboration with the in-house development team.
• Engineered and deployed network infrastructure for more than 50 workstations, significantly enhancing connectivity, performance, and operational efficiency.

B.A in English Hon. – IGNOU (2020)