Sujoy Maity
IT SUPPORT | DESKTOP SUPPORT | COMPUTER TECHNICIAN
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About
Dedicated Computer Technician with 3+ years of hands-on experience in Windows installation, software installation, desktop support, and basic hardware troubleshooting. Currently pursuing BCA and certified in DITA and IBM Preparation for CompTIA A+ Certification from Coursera. Passionate about IT Support and committed to delivering reliable technical assistance while continuously expanding my technical expertise.
Experience
Computer Technician - Website Computers
(2025-07 - 2026-02)
- Installed Windows 10 & Windows 11 on desktop and laptop computers.
- Installed software applications, device drivers, and essential utilities.
- Configured newly installed systems based on customer requirements.
- Verified system functionality and ensured computers were ready for use.
Computer Technician - Skyweb Computers
(2022-04 - 2025-05)
- Diagnosed and resolved desktop and laptop hardware issues.
- Installed Windows operating systems, software applications, and device drivers.
- Performed desktop assembly and hardware upgrades (RAM, HDD, SSD).
- Configured printers, peripherals, and basic LAN/Wi-Fi connections.
- Provided technical support and troubleshooting for customer systems.
- Performed system formatting, preventive maintenance, and data backup.
- Performed Windows password reset and account recovery as required.
Education
Bachelor of Computer Applications - BCA - Amity University Online (2024 - 2027)
Higher Secondary - WBCHSE - Ghatal Vidyasagar High School (2021 - 2023)
Secondary - WBBSE - Rasikganja Vidyasagar High School (2015 - 2021)
