Sulbha Parte
Manager - Administration
About
Results-driven Manager - Administration with 10+ years of progressive experience in healthcare administration, operations management and regulatory compliance. Proven expertise in NABH accreditation, TPA/cashless medi-claim processing, HR management and multi-departmental coordination. Adept at streamlining administrative workflows, managing billing systems (OPD/IPD) and leading cross-functional teams to deliver operational excellence.
Seeking an Administrator role to leverage deep healthcare domain knowledge and leadership capabilities.
Experience
Administrative Assistant (Senior) - Datt Maternity & Surgical Home
(2016-01)
- Oversee all day-to-day hospital administrative operations, supervising staff and coordinating between clinical and non-clinical departments.
- Led preparation and successful attainment of NABH Pre-Entry Level Accreditation Certification, ensuring full compliance with quality standards.
- Manage end-to-end OPD/IPD and OT scheduling, patient billing, and cashless TPA/mediclaim processing for smooth revenue cycle management.
- Spearhead HR functions including recruitment, onboarding, and training of staff in NABH Standard Operating Procedures (SOPs).
- Oversee procurement of medical supplies and equipment; maintain inventory and vendor relationships to ensure uninterrupted hospital operations.
- Maintain all statutory and regulatory permissions, licenses, and compliance documentation required for hospital operations.
- Monitor hospital income and expenditure, flagging variances and assisting management (CMD & MD) with financial reporting.
- Design and manage weekly duty rosters for nursing, administrative, and support staff.
- Organize community health camps in collaboration with senior management, improving hospital outreach and patient engagement.
Data Entry Operator - KD Enterprises
(2002-01 - 2004-12)
- Accurately entered payment details, account information, and call logs into enterprise systems, maintaining 99%+ data integrity.
- Generated periodic reports and verified data accuracy across large datasets.
- Produced structured documents and supported office administrative functions.
Education
Post Graduate Diploma - Hospital Management & Healthcare - Garware Institute, Mumbai University (2020-01)
Bachelor of Commerce - B.Com - Sanskardham College, Mumbai University (2007-01)
Diploma - Office Automation & Graphics