Suman Kiragi
Senior Technical Program Manager
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About
Aspires to secure a senior leadership position in IT/Telecom Program Management, leveraging extensive expertise in Agile delivery, release management, cross-functional coordination, and stakeholder engagement. Dedicated to driving high-impact programs, enhancing operational efficiency, and ensuring timely, on-budget delivery of complex multi-phase initiatives in global environments.
Experience
Senior Program Manager - Ericsson Telecommunications - Bengaluru, Karnataka
(2024-07)
- Directed E2E Program planning, release execution, and risk mitigation
- Managed distributed teams across Canada, China, and India for milestone adherence
- Optimized backlog planning, allocation, and program distribution using PPM
- Delivered stakeholder reports, release notes, and dashboards for decision-making
- Facilitated risk sessions, coached teams, and ensured alignment with business objectives
- Acting as the primary point of contact and interfacing with customer units for multiple critical customers
Senior Program Manager - Nokia Networks Pvt. Ltd. - Bengaluru, Karnataka
(2010-09 - 2024-06)
Senior Program Manager / Release Manager
- Led end-to-end release management, aligning P-milestones with Product & R&D teams
- Managed Active & Maintenance Releases, vendor coordination, and KPI tracking
- Maintained Femto scorecards, COPQ, RCA/EDA, OEP/QIP actions, and monthly quality reviews
- Delivered release documentation, post-PD/GA plans, and defect status updates
Test Architect – NetAct Security Management - Nokia Networks Pvt. Ltd. - Bengaluru, Karnataka
(2010-09 - 2024-06)
- Master Test Plan and strategy for Security Management, ensuring cross-value stream coverage
- Guided framework design, customer-scenario-based test cases, RCA/EDA, and firewall tests
- Led second-chamber teams and reviewed automated scripts
Technical Lead / Scrum Master – vIMS3 / IMS - Nokia Networks Pvt. Ltd. - Bengaluru, Karnataka
(2010-09 - 2024-06)
- Embedded testability in features, oversaw automation, and removed technical blockers
- Coordinated EDA/NCDR/IDS tickets, ensuring high-quality delivery vIMS3 / IMS Platform Test Engineer - Nokia Networks Pvt. Ltd. - Bengaluru, Karnataka
(2010-09 - 2024-06)
- Validated Cluster Management, Event Management, Logging, and Security on ATCA/HP RMS
- Executed Codenomicon, Nessus, Qualys Guard, OS/TSP/OEM hardening audits
- Developed ROBOT Framework-based TAF for regression & feature tests
- Supported VMware vCloud/OpenStack, including vMotion & scale-in/out
Senior Software Engineer - NDS Service - Bengaluru, Karnataka
(2008-05 - 2010-09)
- FIT automation, environment setup, defect tracking, RCA/EDA resolution
- Prepared detailed test summary reports and coordinated with development teams
Software Engineer - Tech Mahindra Ltd. - Bengaluru, Karnataka
(2006-02 - 2008-05)
- Managed AXE10, Soft switches, and SystemX releases, automated test cases, and defect closure
- Prepared High/Low-Level Test Documents; coached junior staff
Education
Master of Science - Software Systems - BITS Pilani (2012)
Bachelor of Engineering - Information Science - VTU/Gogte Institute Of Technology (2005)
