Suman Rajbhar
Motivated professional with 2+ years of experience in sales coordination, pre-sales, and customer support
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About
Motivated professional with 2+ years of experience in sales coordination, pre-sales, and customer support. Seeking a Customer Support or Operations Executive role in Ahmedabad where I can apply my CRM expertise, Tally skills, and strong communication abilities to contribute to organizational growth.
Experience
Internship – Software Licensing & Renewals - India Infotech
(2026-01 - 2026-03)
- Managed renewal process for Quick Heal Antivirus for 50+ clients, ensuring zero service interruption
- Resolved customer inquiries related to software licensing, achieving high client satisfaction
- Maintained accurate client records and coordinated with the technical team for timely support
Pre-Sales Associate - Enego Startup Advisory Pvt Ltd.
(2025-07 - 2025-12)
- Served as first point of contact for prospective clients, handling 20+ inquiries daily
- Identified client needs and provided tailored product information to support the sales pipeline
- Maintained CRM records with 100% accuracy to track and convert leads
Sales Coordinator - Finwizz Finance Pvt Ltd.
(2024-06 - 2025-06)
- Coordinated between 30+ customers and internal sales team to ensure smooth service delivery
- Managed customer documentation, follow-ups, and inquiries maintaining high satisfaction levels
- Assisted in processing client files and maintaining organized records for finance operations
Education
Bachelor of Commerce - Commerce - Lokmanaya College, Ahmedabad
Higher Secondary - 12th Grade (2021)
