Sumathi Mohan
Experienced BPO professional with expertise in Customer Support, Quality Assurance, Team Leadership and Training
Talent
INMember since July 10, 2026
Customer SupportChat SupportEmail SupportQuality AssuranceProcess TrainingTeam LeadershipTypingMS ExcelMS WordMicrosoft OfficeData EntryCommunicationProblem SolvingTime ManagementOrder ManagementVirtual AssistanceBusiness OperationsMultilingual Communication
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About
Experienced BPO professional with over 3 years of expertise in Customer Support, Quality Assurance, Team Leadership and Training. Currently managing a home baking business, demonstrating strong customer service and business management skills. Fluent in Tamil, English, Kannada and Malayalam. Seeking a remote role to contribute effectively and grow professionally.
Experience
Home Baker at Self-employed (2022-05 – Present)
Trainer & Quality Analyst at iMarque Solutions
Trainer at Falcon Solutions
Team Lead at Qbix Integrated Services
Quality Assurance at Qbix Integrated Services
Handwork Teacher at Tridha
Education
B.Sc. in Home Science
Diploma in Computer Application
Skills
Quality AssuranceTeam Leadership and Training
