Sumit Kumar

Dedicated housekeeping professional with 8+ years of experience in luxury hotels and resorts. Strong background in room operations, hygiene & sanitation standards, staff training, inspections, and guest service excellence. Proven ability to maintain high cleanliness standards, handle guest requests efficiently, and support team performance in fast-paced hospitality environments.

Housekeeping Attendant - Della Adventure & Resort Pvt. Ltd. - Lonavala

(2023-10 - 2025-11)

• Clean, sanitize, and maintain guest rooms, bathrooms, and public areas according to hotel standards
• Change bed linens, towels, and replenish guest amenities daily
• Ensure proper use of cleaning chemicals, tools, and equipment following safety guidelines

Housekeeping Attendant - Lemon Tree Premier, The Atrium - Ahmedabad

(2021-10 - 2023-11)

• Inspect rooms for cleanliness, maintenance issues, and report defects promptly
• Maintain high standards of hygiene, sanitation, and infection control
• Handle guest requests and complaints politely and efficiently

Training Supervisor (Housekeeping) - Hotel Naman Heights - Jagdalpur

(2019-02 - 2020-05)

• Designed and conducted staff training programs across departments
• Facilitated employee onboarding and monitored training progress
• Ensured compliance with HR training regulations

Senior GSA (Housekeeping) - Resort Mello Rosa - Arpora Bardez

(2017-06 - 2018-11)

• Delivered exceptional guest service and resolved customer issues
• Collaborated with departments to improve operational efficiency
• Identified guest needs quickly and ensured quality service delivery

GSA (Housekeeping) - Royal Orchid Central Shimoga - Shimoga

(2016-07 - 2017-04)

• Maintained high housekeeping standards and guest satisfaction
• Handled daily cleaning, room inspections, and service tasks
• Ensured smooth workflow and effective coordination with supervisors

Job Training (Housekeeping & Customer Service) - Hotel Pola Paradise - Ballari

(2016-01 - 2016-06)

• Delivered customer service with professionalism and efficiency
• Organized tasks to meet daily service goals
• Addressed guest concerns promptly and accurately

Diploma in Hotel Management (F&B) - Hotel Management - Prime Institute of Hotel Management (2017-01) Puri, Odisha

Bachelor of Arts (Education) - Education - Fakir Mohan University (2015-01) Balasore, Odisha

Electrician – NCVT - Electrical - North Balasore IT Center (2014-07) Jaleswar, Odisha

H.S.C - Vidya IMIT Pvt. Ltd. (2013-09) Jaleswar, Odisha

PGDCA (Banking & Accounting) - Banking & Accounting - Dinakrushna College (2012-03) Jaleswar, Odisha

S.S.C - Biswanath Academy (2009-03) Jamalpur, Odisha