Sumit Kumar

Led UX audits and redesign of CGIS software used by telecom engineers, identifying critical usability, navigation, and information-architecture issues to reduce task complexity. Designed user journeys, wireframes, interaction flows, and high-fidelity prototypes for network-planning modules, enhancing navigation and reducing user errors for faster project execution. Applied user-centred design principles to translate complex engineering workflows into intuitive interfaces, ensuring design feasibility and effective developer handover.

UX Designer at Congruex Asia Pacific LLP (2021-06 – 2023-07)

• Led UX audits and redesign of CGIS software used by telecom engineers, identifying critical usability, navigation, and information-architecture issues to reduce task complexity.
• Designed user journeys, wireframes, interaction flows, and high-fidelity prototypes for network-planning modules, enhancing navigation and reducing user errors for faster project execution.
• Applied user-centred design principles to translate complex engineering workflows into intuitive interfaces, ensuring design feasibility and effective developer handover.
• Conducted heuristic evaluations and usability studies to validate design improvements, supporting iterative enhancement of the enterprise platform.

Supply Quality Assurance at OPPO Mobiles India Pvt. Ltd. (2020-02 – 2020-08)

• Applied root-cause analysis and user-behaviour insights to identify usability breakdowns across three smartphone assembly lines, recommending process changes that reduced critical defects.
• Collaborated with cross-functional manufacturing and quality teams to redesign process workflows, improving operator efficiency and reducing cycle time by 6–10 hours per release.

M.Des in Design – Indian Institute of Technology, Guwahati (2024 – 2026)

B.Tech in Technology – KIET Group of Institutions, Delhi NCR (2016 – 2020)

Senior Secondary – Navals National Academy, Kushmi (2014)