Sumit Paul

Total 21 Years Experience in Railway Industry base company. To serve an organization which respects employee's excellence and potential and to work with shared destiny philosophy. Currently working in Lalbaba Engineering Ltd. as Asst. Manager looking after Air Brake Equipments fitment on Wagon & Coach for servicing / inspection / Quality improvement Servicing support on commissioning area.

Asst. Manager - Servicing Head at Lalbaba Engineering Ltd. (2021-12 – Present)

Looking after Air Brake Equipments fitment on Wagon & Coach for servicing / inspection / Quality improvement Servicing support on commissioning area.

Visited Railway

Workshops, Yard and Depots all over India including all Production Units. Responsible for meeting after manufacturing of wagons handling TXR, RDSO.

Provide

Service for Slack Adjusters, Air Brake Equipments, Draft Gear, Screw Coupler, CBC Coupler, BC, etc. Interacted from the level of CWM to SSE level at Railway area. Exclusively involved with the Servicing of Distributor Valve. Exposure of different types of Bogie & Couplers of Indian Railway.

• Responsible for maintaining the Service Complaint Registers and raising CCR (Customer Complaint Registration)
• Maintaining all records for ISO Audits

Sr. Executive - Sales & Service at Rasika International (2019-03 – 2021-12)

Dealt with pneumatic brake system including Air Dryers for Railway Rolling Stock as well as for Fire detection mode alarm valve for Coaches and DV for Electric Locomotives, EMU and MEMU. Visited Railway Head Quarters & met with Deputy, SMM, AMM. Also visited Workshop, Railway shed & met with Sr. DEE, ADE etc. taken order for railway. After supplied the materials followed up for payment.

• After Sales- Service of Pneumatic Items like Air Dryer and Loco Brake Valves, Panel Mounted Brake System, DV
• Visited Depots mainly in Eastern Zone to generate indent for Spares
• Involved in execution of spare orders

Sales & Service Engineer / General Manager at TBL Group (TBL Industrial & Engg Exports Pvt Ltd, The Business Link, Hydraulic Servicing & Solutions Centre) (2018-05 – 2019-03)

Promoted to General Manager after 6 months. Visited Steel factory, Biscuit factory, cold storage, IFB, Eveready, Concast iron, Jindal ITF, Jindal Steel, Gardenreach Ship Builders, Eastern Railway HWH, Bandel, Emami, Britannia, Shyam Group Co., Rolick ice cream Co. and many more company's head office & factory sites.

• Generation of Enquiry
• Price Negotiation
• Payment follow-up to customer & maintaining customer relationship
• After sales service for the Gear Box, Bevel type Gear Box, Winch type GB, Motor etc.
• Installation & rectification work & customer satisfaction work

Sales & Service Engineer at Kadtech Industries (Authorized dealer of Top Gear Transmission Ltd) (2017-12 – 2018-05)

Visited Steel factory, Biscuit factory, Cold storage, IFB, Eveready, Concast Iron & many more Engineering Company's head office & factory sites.

• After sales service of the Planetary Gear Box, Bevel type Gear Box, Winch type Gear Box, Clutch Brake Gear Box Motor
• Installation & rectification work
• Collection of Purchase Order and payments

Territory Sales Manager at SHIFTDEL Company (2017-08 – 2017-12)

• Visits to Motor vehicle service center, showroom, retailer shop approach the GPS tracker, Bike tracker, Intelligent camera, Laptop Bag for purchase
• Purchase Order collection
• Payment follow-up

Production Supervisor / Sr. Executive - MFG & Service at STONE INDIA LIMITED (2005-06 – 2017-08)

A public limited company under DUNCAN-GOENKA group dealing with pneumatic brake system including Air Dryers for Railway Rolling Stock as well as for Train Lighting Equipment for Coaches and Pantographs for Electric Locomotives, EMU and MEMU. Joined as Diploma Trainee on June, 2005. After 3 years of training confirmed as Production Supervisor. In 2009 applied internally in Marketing department for Service Engineer Post and selected for post of Sales & Service Engineer as Sr. Executive.

Visited Railway

Workshops and Depots all over India including all Production Units. Responsible for meeting After Sales and Service functions of all Wagon Builders based in Kolkata. Exclusively involved with the Servicing of EP Brakes as developed by Stone India Limited for EMU Coaches.

• Provided Service for Slack Adjusters and Air Brake Equipment to Wagon Builders
• Interacted from the level of CWM to SSE level
• Visited Depots mainly in Eastern Zone to generate indent for Spares
• Involved in execution of spare orders
• Responsible for maintaining the Service Complaint Registers and raising CCR (Customer Complaint Registration)
• Maintaining all records for ISO Audits

Diploma in Instrumentation Technology (Mechanical + Electronics) – West Bengal State Council of Technical Education

Higher Secondary in 10 + 2 – West Bengal Council for Higher Secondary Education