Sumit Singh
German Catalog Associate (FBA)
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About
To work in a challenging atmosphere, which gives me opportunities to utilize my acquired practical knowledge in the field, I bring with me a positive attitude and entrepreneurial spirit and zeal into the work place.
Experience
German Catalog Associate (FBA) - Amazon Development center - Bangalore
(2017-05 - 2019-06)
- To contact German FC and vendor to correct detail.
- To perform hygiene check.
- To correct the detail page (Title, Color, A+content)
- To Search correct purchase order for the item in hand.
- To resolve the Vendor Issue through call, email and chat.
German Catalog Associate (Pan-EU) - Amazon Development center - Bangalore
(2020-02 - 2020-07)
- To contact German FC to correct the detail page.
- To correct a detail page as Vendor requirement.
Web consultant (Sales) - Ivan Infotech Pvt.Ltd - Kolkata
(2020-12 - 2022-06)
- To call the german clients and ask for their requirement (Like, web design, Mobile apps, SMO, AR/VR).
Customer support - Concentrix Daksh - Kolkata
(2022-06 - 2022-12)
- To check the status of delivered Item and raise a ticket for a refund or a replacement as per customer demand.
Specialist - Axa Global - Pune
(2022-12 - 2025-10)
- To give training to a new people.
- Resolve queries.
- Take training for a new process.
- To create, cancel and correct a police.
Senior Associate and Associate - Axa Global - Pune
(2022-12 - 2025-10)
- Resolve queries.
- Take training for new process.
- To create, cancel and correct a police.
Education
Advance Diploma - German Language and Literature - MultiBhasha Hub
Diploma - German Language and Literature - Multi Bhasha Hub
Certificate of Proficiency - German Language and Literature - Multi Bhasha Hub
B.com - Sangai International University
Intermediate - BSEB
Matriculation - BSEB
