Sumit Debnath

Crypto and community support professional with 4–5 years of hands-on experience supporting cryptocurrency-focused Telegram communities and users. Familiar with crypto exchanges, trading concepts, user queries, community communication, and day-to-day issue handling. Comfortable communicating in Hindi, English, and Bengali.

Currently pursuing a Bachelor of Computer Applications (BCA) and seeking a Customer Support, CEX Support, Trading Support, or Community Support role in the crypto/Web3 industry.

Crypto & Telegram Community Support (Present)

• Supported members of crypto-focused Telegram communities and responded to day-to-day user questions.
• Provided clear communication in Hindi, English, and Bengali to help users understand crypto and trading-related topics.
• Handled common user concerns related to cryptocurrency exchanges, trading activity, deposits, withdrawals, and account-related questions at a community-support level.
• Maintained active community communication and helped users find relevant information or next steps.
• Built practical knowledge of crypto markets, exchange interfaces, trading terminology, and Web3 communities through long-term participation.

Bachelor of Computer Applications in BCA – Indira Gandhi National Open University (IGNOU)

Class 12 in Arts