Sunil Balakrishna

. My name is Sunil Kumar Balakrishna, and I previously worked on the Honeywell Salesforce IAM Aero Security project. With 3.5 years of experience in the Salesforce domain and over 8 years of total professional experience, I am now seeking new opportunities as my recent project contract has come to an end. I would greatly appreciate any assistance or referrals for new Salesforce projects.

During my time at NTT Data, I had the opportunity to contribute to a variety of projects, including:

• Blue Cross Blue Shield Rhode Island (BCBSRI)
• HPHC Harvard Pilgrim Health Care (HPHC)
• VMo2 Virgin Media
• Honeywell InContact Service
• Honeywell IAM Security Team

Certifications

• Salesforce Service Cloud Consultant
• Salesforce OmniStudio Developer
• PD1 Certified Developer
• Admin 201 Certified Developer
• Generative AI Level-1, Level-2, Level-3 (Scored: 75%, 75%, and 90%, respectively)
• Generative AI 101 (Scored: 90%)
• ITIL 4 Foundation Certified

With a well-balanced skill set across both support and development, I have been able to successfully contribute to complex Salesforce projects. My certifications in both Salesforce and Generative AI, along with extensive experience in Sales Cloud and Service Cloud, allow me to deliver innovative solutions that drive efficiency and results.

I am eager to take on new challenges and continue growing in my career. I would truly appreciate any guidance or opportunities you could share regarding new Salesforce projects.

Thank you for your time, and I look forward to hearing from you.

• Have 8 years of experience as a SFDC developer & support, specializing in code standards, code compliance.
• Experience in gathering and analyzing requirements, designing & developing applications using force.com platform
• Experienced in workflow Rules, Validation Rules, Approval Processes, Permission Sets, Profiles, Public groups, OWD, Role Hierarchy, Sharing Rules, Salesforce Object Query Language (SOQL), and Process Builder.
• Experience in creating Reports and Dashboards
• Coding practices include Salesforce governor limits, standards and optimization techniques to improve performance and reliability.
• Experience in Data management like Data Cleaning, Data Migration using tools like Import Wizard, Data Loader etc.
• Experience in implementing Web-to-Lead, lead processes to generate leads
• knowledge Lightning design and lightning component development
• Experience modularizing reusable designs and constructing design
• Programming experience with Apex, Visual force
• Capable of working efficiently under pressure and training subordinates as need arises
• Committed to Excellence, Self-motivator, Quick-Learner, Team-player and strong problem-solving, analytical skills

MATER OF COMPUTER APPLCIATION --Jain University.