Sunil Kumar

In my current role as a Mechanical Executive at CARS24 SERVICE Pvt. Ltd., I oversee mechanical operations, ensure adherence to quality standards, and manage a team of technicians. My experience includes optimizing maintenance processes, enhancing operational efficiency, and maintaining a strong focus on safety and compliance within the automotive sector.

Previously, as an Operations Manager at Automovill Technologies Pvt. Ltd., I successfully led after-sales service initiatives, managed client relationships, and implemented effective supply chain strategies. These experiences have equipped me with a comprehensive understanding of customer service, quality assurance, and strategic business management.

I have a robust background in automobile engineering and operations management, with significant roles at prominent companies:

• Mechanical Executive, CARS24 SERVICE Pvt. Ltd. (2022 - Present): Responsible for overseeing mechanical operations in a production environment, ensuring smooth workflow, quality control, and adherence to safety regulations. Manage a team of technicians, troubleshoot mechanical issues, and optimize maintenance processes.
• Operation Manager, Automovill Technologies Pvt. Ltd. (2021 - 2022): Led after-sales service and support operations, focusing on B2C and B2B clients. Managed client relationships, coordinated supply chain activities, and ensured high standards of quality control and customer satisfaction.
• Operations Executive, Carpathy Autotech Pvt. Ltd. (2019 - 2021): Led a team dedicated to maintaining OLA cab fleets, implementing streamlined maintenance processes, and fostering collaborative partnerships to enhance operational efficiency and customer satisfaction.
• Service Adviser, Landmark JEEP Lifestyle Cars Pvt. Ltd. (2018 - 2019): Provided personalized customer consultation and service recommendations, coordinated workshop operations, and ensured quality assurance to meet OEM standards.
• Body Shop Adviser, Mahindra and Mahindra Pvt. Ltd. (2017 - 2018): Advised customers on body repair options, managed damage assessment and repair estimations, and ensured compliance with quality standards and customer expectations.
• Junior Mechanical Engineer, DMRC (Delhi Metro Rail Corporation) Project (2015 - 2017): Conducted maintenance and repair services for a variety of mechanical systems, specialized in locomotives, diesel generators, heavy machinery, and automotive vehicles.
• Technician, Zenica Audi Car Pvt. Ltd. (2014 - 2015): Contributed to technical operations in an Audi workshop, focusing on diagnostic assessments, repair services, and customer communication.

Diploma in Automobile Engineering

• H.P. Technical Board, Dharamshala
• June 2010 - June 2013

Bachelor of Arts (B.A.)

• H.P. University, Shimla

Additional Certification

• One-year Computer Diploma

Academic Achievements:

12th Grade

• Passed from H.P. Board, Dharamshala (March 2006)

10th Grade

• Passed from H.P. Board, Dharamshala (March 2003)