Sunilkumar Chavhan

Operations & Warehouse Professional with 6+ years of experience in logistics, inventory management, dispatch operations, and after-sales service management across e-commerce and retail industries. Experienced in handling both domestic and international shipments.

Logistics Coordinator → After Sales Operations at Rentomojo Limited (2025-01 – Present)

Managing end-to-end logistics and after-sales operations including installation, repair, replacement, and uninstallation

• Managing end-to-end logistics and after-sales operations including installation, repair, replacement, and uninstallation
• Coordinating with technicians, carpenters, drivers, and customers
• Handling appliances and furniture services
• Maintaining MIS and performance tracking

Warehouse Executive at Koskii (2023-12 – 2024-10)

Managed warehouse operations and international dispatch of e-commerce apparel orders

• Managed warehouse operations and improved inventory accuracy to 97%+
• Handled international dispatch via FedEx and DHL across global locations
• Processed 80–100 daily e-commerce apparel orders for international shipments, ensuring 100% quality check (QC) before dispatch and maintaining high accuracy in packaging, labeling, and documentation
• Coordinated shipment tracking and documentation

Planning & After Sales Executive at Urban Ladder (2022-08 – 2023-12)

Managed logistics planning and after-sales operations

• Improved NPS from 15% to 35%
• Managed logistics planning and escalations

Manager Operations at Yellowsun Ventures (2017-10 – 2021-12)

Managed logistics and fleet operations

• Managed logistics and fleet operations
• Promoted based on performance

Bachelor of Arts in General Studies – IGNOU (2019)