Supriya Priya

Results-driven Amazon operations professional with 3+ years of progressive experience in high-volume fulfilment environments at BHX4 Coventry, United Kingdom. Demonstrated rapid career advancement from Fulfilment Associate to Proxy Team Lead in Outbound operations, consistently delivering exceptional results in safety, quality, productivity, and customer experience. Proven track record of leading teams of up to 70 associates, processing 1.5M + units per shift, and achieved site record of 80K jobs in a single shift (average 60K daily).

In the Ship Clerk role, responsible for coordinating and managing outbound trailer flow to ensure on-time and accurate departures. Expertise in training and development, KPI management, process optimization, and stakeholder coordination. Experienced for ownership mentality, customer obsession, and ability to perform under pressure while maintaining operational excellence.

Fluid Load Proxy Team Lead - Amazon - BHX4 Coventry, United Kingdom

(2024-12 - 2026-03)

• Lead fluid load operations during peak volume periods, successfully managing team to process record-breaking 1.5M units in a single shift
• Achieved exceptional performance of 80K jobs per shift while maintaining strict quality and safety standards
• Demonstrate rapid adaptability to leadership responsibilities, stepping up to support operational needs
• Drive team performance through effective resource allocation, real-time coaching, and performance management
• Ensure compliance with all safety protocols and quality standards during high-pressure operations

Fluid Load Process Guide / Indoor Marshal / Shipping Clerk - Amazon - BHX4 Coventry, United Kingdom

(2024-08 - 2026-03)

• Utilized Outbound Management, Yard Management, FMC, and GDTR systems to manage VRID assignments and ATS trailer movements
• Responsible for FMC cancellations and raising carrier collections according to volume demand
• Coordinated trailer allocation and outbound dispatch to ensure timely shipments to destination fulfilment centre
• Analysed empty trailer availability and yard capacity based on shift plans and volume forecasts
• Successfully closed approximately 60 trailers per day during high-volume operations

Fulfilment Centre Associate – Outbound Operations - Amazon - BHX4 Coventry, United Kingdom

(2023-05 - 2024-07)

• Consistently exceeded productivity, quality, and safety targets in fast-paced outbound environment
• Cross-trained in multiple critical processes: Fluid Load, Palletize, Case Receiving, and Decant
• Promoted from temporary to permanent associate within one year based on exceptional performance and reliability

MSc - Global Healthcare Management - Coventry University (2022-09 - 2024-01)

BSc - Nursing - Nellore, India (2015-12 - 2019-12)