Suraj

Result-oriented banking & financial services sales professional with extensive experience in merchant onboarding, digital payment solutions, and retail banking operations. Proven expertise in deploying POS/EDC swipe terminals and managing loan client portfolios for leading financial institutions including Axis Bank, BharatPe, and Paytm. Skilled in client relationship management, financial product sales, and field troubleshooting, backed by strong bilingual communication and interpersonal skills.

Field Executive / Sales Specialist (BharatPe Project) - V5 Global Services

• Executing merchant onboarding, terminal setup, and deployment of BharatPe swipe/POS machines in designated target territories.
• Building and sustaining strong merchant relationships while accelerating digital payment adoption across various business segments.
• Providing prompt field support, training merchants on terminal usage, and resolving operational and transactional queries.

Field Operations & Banking Services Specialist - Paytm (Paytm Services Pvt. Ltd.)

• Managed end-to-end merchant onboarding, banking services, and Electronic Data Capture (EDC) machine deployments.
• Handled daily operations, conducted regular merchant visits, and maintained high terminal active rates.
• Resolved complex technical, payment settlement, and service requests to ensure high merchant satisfaction.

Loan Dealer - Axis Securities (Axis Bank)

• Managed customer portfolios, evaluated credit requirements, and facilitated loan application processing for retail clients.
• Achieved sales targets for loan products through cross-selling and strategic relationship management.
• Guided applicants through complete documentation, verification, and compliance standards.

Bachelor of Arts (B.A.) - Arts - Awadh University

Higher Secondary (12th Standard) - Biology Stream - UP Board