Suraj Bansode
Service Desk / IT Support Professional
Talent
Pune/Pimpri-Chinchwad AreaMember since June 29, 2026
VPNCommunication
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VPNCommunication
About
Detail-oriented professional with over 4 years of experience in administration, technical support, vendor coordination, and documentation. Skilled in inventory management, purchase documentation, vendor communication, quotation comparison, and maintaining records. Seeking a Purchase Executive role where I can contribute to efficient procurement operations and cost-effective purchasing.
Experience
Technical Support Representative - Japalouppe Equestrian Centre Pvt. Ltd. - Pune
(2023-09 - 2026-01)
- Logged and resolved incidents using ticketing systems
- Coordinated with vendors for hardware procurement and maintenance
- Maintained inventory and company asset records
- Processed service requests and maintained documentation
- Troubleshot hardware, software, printer, and connectivity issues
- Assisted with system setup and application installation
- Performed basic network and VPN troubleshooting
- Escalated issues while ensuring SLA compliance
- Installed, configured, and troubleshot printers and multifunction devices
- Performed hardware installation, system configuration, and end-user support
- Set up and configured CCTV systems, including IP cameras, DVR/NVR, and basic network connectivity
Education
Bachelor of Computer Applications - Computer Applications - Savitribai Phule Pune University (2021)
Skills
Service Desk / IT Support Professional