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Suraj Bansode

Suraj Bansode

Service Desk / IT Support Professional

Talent
Pune/Pimpri-Chinchwad AreaMember since June 29, 2026
VPNCommunication
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VPNCommunication

About

Detail-oriented professional with over 4 years of experience in administration, technical support, vendor coordination, and documentation. Skilled in inventory management, purchase documentation, vendor communication, quotation comparison, and maintaining records. Seeking a Purchase Executive role where I can contribute to efficient procurement operations and cost-effective purchasing.

Experience

Technical Support Representative - Japalouppe Equestrian Centre Pvt. Ltd. - Pune

(2023-09 - 2026-01)

  • Logged and resolved incidents using ticketing systems
  • Coordinated with vendors for hardware procurement and maintenance
  • Maintained inventory and company asset records
  • Processed service requests and maintained documentation
  • Troubleshot hardware, software, printer, and connectivity issues
  • Assisted with system setup and application installation
  • Performed basic network and VPN troubleshooting
  • Escalated issues while ensuring SLA compliance
  • Installed, configured, and troubleshot printers and multifunction devices
  • Performed hardware installation, system configuration, and end-user support
  • Set up and configured CCTV systems, including IP cameras, DVR/NVR, and basic network connectivity

Education

Bachelor of Computer Applications - Computer Applications - Savitribai Phule Pune University (2021)

Skills

Service Desk / IT Support Professional

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