Suraj Sharma
Application Support Executive
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About
As a research professional with 9 years of experience, I have had the opportunity to work with top organizations such as UNICEF, PwC, Deloitte, and RBSK. My passion for travel has taken me on adventures across the globe, allowing me to broaden my horizons and gain a unique perspective on the world.
Currently, I am working as a Product Support Engineer in the Analytix Solutions, IT Division, where I specialize in solving tickets raised by both internal and external users. My strong technical skills and attention to detail enable me to provide high-quality support to our clients, ensuring their satisfaction and helping them to get the most out of our products.
Overall, my diverse background and experience have equipped me with the skills and knowledge necessary to thrive in the dynamic world of research and technology.
Experience
Analytix Solutions
Product Support Engineer
October 2022 - Present (8 months)
Ahmedabad, Gujarat, IndiaInfomatic Solutions
Client Services
January 2022 - June 2022 (6 months)
IndiaAcademy of Management Studies (AMS)
District Coordinator
November 2020 - March 2021 (5 months)Page 1 of 3
ASCENDUM KPS
Research Associate
July 2019 - October 2020 (1 year 4 months)
Ahmedabad, Gujarat, India
•Worked as a Virtual Assistant for US and other foreign countries.
I’ve to complete the tasks provided by the clients.
- Task types could be anything like Document editing, Web research, Ticket booking, Order purchasing etc.TM Systems
Software Support Engineer
February 2018 - May 2018 (4 months)
Ahmedabad, Gujarat, India
•Given effective support to the customers [Bankers] of banking account software on their difficulties by taking their remote.
- Given onsite training of the software that how to use it in banking to the bankers in different states.Dexter Consultancy Pvt. Ltd.
Research Associate
September 2015 - December 2017 (2 years 4 months)
Ahmedabad, Gujarat, India
Completed all type of studies like social, corporate, FGDs, Group
Discussions, Mystery Shopping, Data monitoring,Indianet Marketing Services
Research Executive
July 2013 - January 2015 (1 year 7 months)
Ahmedabad, Gujarat, India
Performed primary & Bottom level work of research. Collected interviews in pan India in all type of studies.
Education
Gujarat Technological University, Ahmedbabd
Diploma, Information Technology · (2009 - 2012)BAOU
Bachelor of Arts - BA, English Language and Literature/Letters · (March
2013 - March 2017)Page 2 of 3
Saraswat Vidyalaya
HSC, English/Language Arts Teacher Education · (2008 - 2009)
