Suresh Kumar

Technical Analyst (Manager) with 14 years of Telecom Industry experience

Talent

GurgaonMember since June 13, 2026

BGPMPLSCisco MerakiAdtranCisco RoutersCisco SwitchesAlcatel devicesL2VPNL3VPNVPLSVPN0VPN512WAN/MAN circuitsVmanageFileZillaSdwanWireless

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BGPMPLSCisco MerakiAdtranCisco Routers

About

Seeking challenging assignments with a reputed organization recognizing my true potential and providing sufficient avenues for professional growth nurturing technical skills and competencies. Quick learner and excellent team player, ability to meet tight deadlines and work under pressure and be productive with new technologies. Having 14 years of core experience in Telecom Industry related to IP Network Domain on Cisco routers, switches, MPLS, and Alcatel devices, SDWAN Viptela, Cisco Meraki, Juniper, Adtran.

Experience

Technical Analyst (Manager) at Vodafone Global Services Limited (2024-11 – Present)

IOS Migration Project from Viptela to Cisco IOS for customer Toll holding LTD which is China base (migrated 50+ sites from viptela to cisco ios, implemented 30+ new sites)
Implemented new sites for Allfuttian customer (Dubai)
Implemented 20+ new sdwan sites for Quatr and dubai region single and dual sites

Technical Analyst at HCL Technology (2023-10 – 2024-10)

Successfully implementation around 35 customer new site of SDWAN, Leased line, internet link (Vipteal SDWAN, Cisco, Juniper, Adtran Routers).

Handling L3 tickets for enterprise customers and joining MI bridge call for resolution with stake holders
Configure and troubleshoot Internet, MPLS L2VPN, VPLS and L3VPN services for enterprise clients
Configuring and Troubleshooting on SD-WAN services
Handling the migration from legacy to SDWAN solution
Preparing incident reports for SIP to avoid reptation
Configuring and Troubleshooting on SD-WAN Viptela Vedge, Cedge devices
Configure and troubleshoot Internet, MPLS L2VPN, and L3VPN services for enterprise clients
Perform upgrades and downgrades of WAN/MAN circuits based on business requirements
Create High-Level and Low-Level Designs (HLD/LLD) to support the migration of legacy sites to SD-WAN solutions across remote office locations
Collaborate with cross-functional teams and lead MI calls to efficiently resolve critical L3 incidents
Provide ongoing operational support for three key enterprise clients, ensuring service continuity and SLA adherence
Configure /implements network devices, wifi, meriki devices
Configuration and troubleshooting VPN0, VPN512 & Service VPN in SDWAN
Configuring Vedge & Cedge devices template with help of Vmanage
Configuring cisco Meraki Devices ex. MX, MS, MV, MR
Handling 35 customer of Verizon client Globally which having Juniper, Cisco, Adtran, Cisco Viptela Devives
Migration & upgradation of cisco switches & router devices
Checking for other issues link throughput testing for MPLS L3VPN links and ILL links via WAN killer and FileZilla client. Also checking other issues like MTU issue / QOS policy issue / BGP issue Failover testing. Reachability / drops / latency / flapping issues in Mpls Vpn
Handling PIP & IDE circuit activation of customer
Act as administrative and technical escalation point for team and clients
Monitor performance to ensure compliance with process
Personally checking for repeated issues and raising the concern with team leads and SPOC team for faster and permanent restoration
Interact with national customers, Field engineer & Internal NOC teams
Highly customer focused with an ability to comprehend complex issues quickly and to develop technically
Configuring FAT solution for High BW customers to balance the traffic
Service migration and up-gradation /down-gradation as per customer requirement
24x7 support (Rotational basis)