Surya Nagarajan
Area Receivable Manager
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About
Effective leader and problem-solver which excels at streamlining operations to decrease costs and promote organizational efficiency. Offering hardworking mentality and history of success coordinating and monitoring operations across various departments. Highly committed to ensuring quality of services and products.
Experience
Area Receivable Manager at Cholamandalam Finance (2026-09 – Present)
Stage 2 - CV, PV & EV collections. Handling BKT 1 and 2 in Tirupur location with 5 branches around 200 cases (Tirupur Town, Udumalpet, Kangeyam, Dharapuram and Avinasi). Controlling BRM, BBM and CFEs to improve collections on daily basis by achieving DRR. Focused on High GV cases and group accounts for rollback to reduce bkt size. Maintaining proper Mis report. Follow with proper legal procedure for Repossesion process.
Deputy Area Collection Manager at Bajaj Finance Ltd (2024-01 – 2026-08)
Area collection manager - Handled south location Tirunelveli, Nagercoil, Tuticorin, kuzhidurai, Tenkasi, Sivakasi locations with 5 assistant managers. Handled more than 7 collection agencies. Aligning manpower as per business requirement. Handling 2 wheeler product - More than 2000 accounts (BKT 0 - 6). Highly focused on rollback in higher bkt cases to reduce bkt size. Mainly focused on BKT X penal charges collections.
Assistant Manager at Bajaj Finance Ltd - AF (2020-07 – 2024-01)
Maintaining agencies. Followed proper Legal process to take repo vehicles - Repossesion process. Field visit with agency FOS to solve risky cases. To maintain proper MIS with HO and agency. Meets designated targets by active monitoring. Aligning Manpower as per Business requirement. Handling BKT 0 to BKT 6 around 2000 cases in overall Nagercoil and Tirunelveli location
Team Leader - Collections at Indiabulls Consumer Finance (IBCFL) (2019-01 – 2020-07)
- Handling the collection officers to collect pending due amounts 100% to achieve the monthly target
- Maintaining Effective Relationship with Team
- Meets designated targets by active monitoring
- Aligning Manpower as per Business requirement
- Identifying errors of team and coaching for improvement
- Conducting team meetings, pre/post/mid shifts
- Created and deployed successful strategies to boost performance, streamline processes and increase efficiency in different areas
- Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction
Education
B.Tech / B.E. in Automobile Engineering – Ponjesly College of Engineering, Nagercoil (2018)
12th in English – Tamil Nadu (2014)
10th in English – Tamil Nadu (2012)
