Surya Velraj

Motivated Software Developer with strong hands-on experience in full-stack web development using the MERN stack. Skilled in building responsive, user-centric applications with robust backendintegrations. Additionally experienced in ServiceNow ITOM, including agent-based (ACC-M) andagentless Discovery, ITSM. Eager to contribute to innovative development projects while continuouslyadvancing technical and problem-solving skills through real-world, collaborative work.

Software Developer Trainee

Contributed to the development of an HR portal using the MERN stack (MongoDB, Express.js, React.js, Node.js).

Built responsive, reusable UI components in React and integrated RESTful APIs using Node.js and Express.js.

Designed flexible data schemas with MongoDB and implemented a dynamic Kanban board with customizable columns and real-time drag-and-drop features.

Followed Agile methodology including sprint planning, code reviews, and QA testing.

Customized Jira Service Management by configuring Kanban boards, workflows, automation rules, and field/screen schemes for streamlined request handling.

ServiceNow Developer Trainee

Gained hands-on experience in ServiceNow ITOM Discovery using both agent-based (ACC-M) and agentless methods.

Worked on Script Includes and Client Scripts, with a solid understanding of all four phases of Discovery.

Configured ITOM components such as Credentials, Discovery Schedules, MID Servers, and CIs.

Troubleshot Discovery-related issues and contributed to platform stability.

B.Tech Information Technology| 2021-25| 8.5 Cgpa