Sushmita Maity

Detail-oriented finance graduate with experience in banking operations, international payments, operations and process management. Skilled in transaction processing, compliance, and operational efficiency. Seeking Investment Banking Operations roles.

Branch Coordinator, Financial Operations - Edwise International - Mumbai

(2023-03 - 2024-10)

• Managed Flywire payment operations across 20+ branches with near-zero errors.
• Processed high-value international transactions and trained counsellors for effective system usage.
• Reduced discrepancies by 15% via process improvements.

Associate - IDFC FIRST Bank (via Hinduja Global Solutions Ltd.) - Navi Mumbai

(2022-06 - 2023-02)

• Handled outbound sales calls, addressed customer achieving an average of 8–10 credit card conversions daily.
• Verified customer details through documentation and processed credit card applications end-to-end.
• Built strong customer relationships through effective communication and consistently met sales targets.

Master of Business Administration - Operation Management - Dr. D.Y. Patil Vidyapeeth, Pune - Centre for Online Learning (2023-06 - 2025-08)

Bachelor of Management Studies - Finance - Vidyalankar School of Information Technology (2018-01 - 2021-12)