Susmita Chanda

Financial Operations professional with 2.5+ years of relevant experience across Corporate Actions, Reference Data, and Investment Operations within global banking environments. Strong hands-on experience in mandatory and income corporate actions, including event understanding, internal and client notifications, entitlement validation, cash and stock reconciliation, and settlement processing. Proficient in Bloomberg Terminal, Calypso, TLM, and MS Excel, with a proven ability to meet strict SLAs, maintain high accuracy, and collaborate with global stakeholders across multiple locations.

Open to learning and transitioning into related operations and asset servicing roles.

Corporate Action Analyst - NatWest Markets

(2025-02 - 2025-07)

• Handled end-to-end processing of mandatory corporate actions for fixed income instruments including coupon payments, partial redemptions, and redemptions within defined SLAs.
• Reviewed corporate action event terms, validated entitlement calculations and ensured accurate processing of cash and stock movements using Easyway.
• Reconciled cash and stock positions for each ISIN by validating record dates, pay dates, and positions with Euroclear using the CASS system.
• Processed settlements and cash postings in Calypso while maintaining strong accuracy and control standards.
• Investigated and resolved cash and position breaks using TLM (Transaction Lifecycle Management) within cut-off timelines.
• Collaborated with internal and offshore stakeholders in a high-volume, deadline-driven environment while consistently meeting SLAs.

Reference Data Management - Citi Corp Pvt Ltd.

(2022-12 - 2025-01)

• Used Bloomberg Platform as the primary application to support daily corporate action operations and monitor market announcements for assigned funds.
• Worked extensively on Bloomberg Terminal to extract, analyse, and deliver financial data within strict SLA timelines.
• Collaborated with global teams and stakeholders to ensure smooth operational workflow and timely resolution of queries.
• Strengthened risk and control processes by performing four-eye checks before delivering data to stakeholders.
• Supported the establishment of a dedicated team responsible for delivering Bloomberg reports and managing key operational risk areas.

M.Com - Indira Gandhi National Open University

B. Com (Hons) (Accountancy) - Accountancy - Nagaland University