Technical Support Engineer | Application Support
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I am a Technical Support Engineer with hands-on experience in L1/L2 application support, production troubleshooting, and SQL-based issue resolution.
I have supported core business systems in customer-facing environments, handling incidents, escalations, and root-cause analysis while working closely with engineering and DBA teams.
I am interested in full-time opportunities in technical support, service desk, operations, or support-focused roles where problem-solving, accuracy, and customer communication are valued.
Technical Support Engineer with hands-on experience in L1/L2 application support, production issue troubleshooting, and SQL-based debugging. I have supported core business systems in customer-facing environments, handled incidents and escalations within SLAs, and collaborated with engineering and DBA teams to resolve issues efficiently.
Bachelor of Technology in Computer Science and Engineering, with a strong foundation in operating systems, databases, and software fundamentals. My education supports my practical experience in technical support, troubleshooting, and working with data-driven systems.
