Suyash Rokade (DSLR)

Dedicated Psychology student at Savitribai Phule Pune University with a specialization in Industrial/Organizational Psychology. Combining academic rigor in research methodology and organizational behavior with practical experience in corporate roles, including recruitment and team coordination.

Guest Service Associate - TEEG - India

(2024-08 - 2025-04)

Worked as a cashier and guest service associate to guide customers for easy processing

• Managed point-of-sale transactions efficiently, ensuring accurate cash handling and providing a seamless checkout experience for customers.
• Acted as a primary point of contact for guests, addressing inquiries, resolving service issues promptly, and maintaining high standards of customer satisfaction.
• Facilitated safe and engaging guest experiences by operating complex amusement equipment, including laser tag and bowling systems, according to safety protocols.
• Collaborated with team members to streamline operational workflows and support daily facility maintenance for optimal guest service delivery.

Cashier/Receptionist - King Of Games LLP - India

(2023-08 - 2024-02)

Worked as a receptionist and cashier to help customers to find the best value pack to play games.

• Processed customer payments and managed point-of-sale transactions with high accuracy, ensuring seamless financial operations.
• Acted as the first point of contact for guests, providing detailed information about game packages and promotions to enhance customer experience.
• Maintained facility organization and safety protocols by monitoring game areas and assisting guests with equipment usage.

Bachelor of Arts - Psychology - Savitribai Phule Pune University

12th - Science - G.R.P. Sabnis Vidyamandir Pune

10th - Jawahar Navodaya Vidyalaya Pune