SAP SD Consultant
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Experienced SAP SD consultant with three years in implementing and optimizing Sales and Distribution processes. Proven expertise in configuring and customizing SAP SD modules, streamlining order-to-cash cycles, and enhancing customer relationship management. Strong analytical skills, adept at troubleshooting and providing effective solutions. Committed to delivering high-quality results and collaborating with cross-functional teams to meet business objectives.
Performed support activities to resolve backlogs, and ensured SLAs were met and production system ran uninterrupted. Worked with business processes to evaluate OTC process and translated business requirements into functional design specifications. Assisted with user acceptance testing (UAT), validation testing, functionality testing and documented functional design, test cases and results.
Performed portal enhancement and end to end analysis, coding and testing. Managed applications migrating done from java to Mendix low code. Performed troubleshooting and advance investigation of portal logs.
Worked on Service Now and IFS Assyst for Change Management, Incident Tasks and Catalog Tasks. Arranged and delivered KT sessions for new joiners.
