Swathi Nm
Telecaller
Talent
ThrissurMember since September 28, 2026
Customer serviceTelecallingCommunication skillsTime ManagementLeadershipTeam workCritical ThinkingProblem solving
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Customer serviceTelecallingCommunication skillsTime ManagementLeadership
About
Handled inbound and outbound customer calls. Maintained customer records and updated data using Microsoft Excel. Managed client follow-ups, appointment scheduling, and site visit coordination.
Experience
Telecaller at Bidani Builders PVT. LTD (2025-01 – 2026-12)
- Handled inbound and outbound customer calls.
- Maintained customer records and updated data using Microsoft Excel.
- Managed client follow-ups, appointment scheduling, and site visit coordination.
Telecaller at Nest Matrimony (2023-01 – 2024-12)
- Handled inbound and outbound customer calls professionally.
- Responded to customer inquiries and maintained accurate customer records.
- Achieved daily and monthly targets.
Education
Bachelor of commerce (B.Com) in Co-operation – MES Asmabi college, Vemballur (2020-01 – 2023-12)
Higher Secondary Education – N.H.S.S Engandiyoor (2018-01 – 2020-12)
SSLC – K.N.M.V.H.S.S, Vadanappalli (2018-01 – 2018-12)
Skills
Telecaller
