Swathi Raji
Quality Analyst
Talent
HyderabadMember since June 24, 2026
Data AnalysisCommunicationProblem-Solving
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Data AnalysisCommunicationProblem-Solving
About
Comprehensive problem-solving abilities. Excellent verbal and written communication, ability to deal with people diplomatically, willingness to learn team facilitator.
Experience
Quality Analyst - HDFC BANKING
(2016-01 - 2021-12)
- Client's Handling.
- Take Responsibilities to solve customers' problems.
- Maintaining target levels and achievements.
- Finish daily basis targets and monthly targets.
- Familiarity with relevant software, including CRM systems, order processing systems, and data analysis tools.
- Developed and implemented a new sales strategy that resulted in a 20% increase in lead conversion.
CRM & Sales IQ Teamleader - joyalukkas pvt ltd s
(2021-01 - 2026-12)
Education
Inter MPC - MPC - Sri Chaitanya Junior College (2008-01 - 2011-12)
Diploma - Fashion Designing on apparel - NIFT Hyderabad (2011-01 - 2014-12)
B.Com - Banking Management (2015-01 - 2019-12)
M.COM - Commerce
Skills
Quality Analyst
