Swathika Raj

Facilitated quality customer service through effective communication and problem-solving support. Managed 16–30 guest service requests daily by organizing and coordinating responses while maintaining professionalism. Applied hospitality training to enhance guest experience through consistent follow-through.

TRAINEE / ASSOCIATE - ELOCT (CVIAC)

(2018-12 - 2019-08)

• Developed key operational and customer interaction skills within a professional training environment.
• Ensured high standards of communication, discipline, and task completion under structured guidance.

First Year - Electronic Mechanic - Government Women ITI Madurai, K.Pudur (2026-08)

B.Sc. - Psychology - Madurai Kamaraj University (2020-01)

Higher Secondary Certificate - Dolphin Matric Higher Secondary School (2015-01)