Swathy Satheesh

Results-oriented Regional Operations Manager with proven experience in regional operations coordination, heading marketing activities, student counselling support, business operations, team coordination, and brand promotion. Strong background in managing day-to-day regional activities, student engagement, operational reporting, stakeholder coordination, and marketing support, aligned with education consultancy environments. Demonstrated ability to support enrolment growth, manage KPIs, coordinate events, and contribute to regional expansion strategies.

Adept at working independently, handling multiple priorities, and supporting leadership with operational performance reporting.

Regional Operations Manager; Student Counseling – Kerala at Metanoia Pathways Pvt. Ltd. (2024-10 – March 2026)

• Manage day-to-day regional operations in Kerala, ensuring smooth execution of operational and administrative processes.
• Act as the primary point of contact for students, educational institutions, and local partners, supporting strong stakeholder relationships.
• Provide student counselling support, guiding prospective students on study options, application procedures, documentation requirements, and enrolment processes.
• Support students through the entire application journey, ensuring timely follow-ups and accurate documentation.
• Represent the organization at regional expos, seminars, and events, promoting services and strengthening brand presence.
• Collaborate with the marketing team to execute regional marketing campaigns that improve student engagement and lead generation.
• Assist leadership with weekly operational and performance reports, including student enquiries, enrolments, and marketing activities.
• Contribute to regional strategic planning to support business growth and expansion objectives.
• Support team onboarding, coordination, and guidance as the regional team expands.
• Track and support Key Performance Indicators (KPIs) related to student acquisition, engagement, and operational efficiency.

Marketing & Recruiting Manager at Crystal Hospitality Agency (2024-05 – 2024-09)

• Oversee recruitment workflows and talent acquisition strategies.
• Manage marketing campaigns and client engagement initiatives.
• Support operational reporting and administrative coordination.

Recruiting Specialist & Marketing Manager at Nightingale Services (2022-06 – 2024-04)

• Coordinated recruitment and operational workflows, supporting client and candidate engagement.
• Managed marketing activities, digital outreach, and communication to improve brand visibility.
• Maintained databases, reports, and operational records to support management decision-making.

Executive Secretary / Marketing Manager at FlexiCloud & Oureansoul Pvt. Ltd. (2021-08 – 2022-04)

• Managed recruitment operations, candidate sourcing, and screening processes.
• Coordinated marketing activities and client communications to support business growth.
• Maintained recruitment databases and performance reports.

M.TECH in Communication Systems – EASA COLLEGE OF ENGINEERING, ANNA UNIVERSITY (2014 – 2016)

MBA in HR & Finance – SAI COLLEGE OF TECHNOLOGY, MG UNIVERSITY (2008 – 2010)

B.E in Electronics & Communication Engineering – AMS ENGINEERING COLLEGE, ANNA UNIVERSITY (2004 – 2008)

Higher Secondary in Bio Science – SVGVHSS, KERALA HSE (2002 – 2004)

SSLC – SVGVHSS, KERALA BOARD (2002 – 2002)