Swati Rani-hr

Certified Scrum Master (CSM) with 6 years of experience in US healthcare technology and Ed-Tech across payer-side solutions such as claims processing, enrolment automation, and provider network analytics. Adept in requirement gathering, user stories, UAT within Agile/Scrum environments. Proven ability to collaborate across business and technical teams to enhance workflows, ensure HIPAA compliance, and deliver high-quality IT products.

Recognized for taking ownership, driving improvements, and leading teams to successful delivery.

Scrum Master - Resilience InfoTech PVT LTD - Bangalore, India

(2020-01)

Client – Garage Platform India PVT LTD. Domain: US Healthcare | Provider Network Analytics

• Serve as a Scrum Master for four teams within an Agile Release Train (ART).
• Facilitate Agile ceremonies including sprint planning, daily stand-ups, iteration reviews, and retrospectives.
• Utilize JIRA Boards to manage product backlogs, sprints, and work items.
• Collaborate with Release Train Engineers (RTEs), ProductManagers, Product Owners, and other Scrum Masters to ensure alignment and coordination across the train.
• Led Scrum teams through end-to-end initiatives, facilitating planning, tracking, and risk management to ensure seamless transition of applications.
• Coach team members in Agile practices, and foster a culture of self-organization and accountability.
• Ensure the use of Agile metrics e.g. velocity, burndown, and burnup to drive continuous improvement.
• Maintain transparency into team delivery, risks, and dependencies using tools such as Jira and Azure DevOps.
• Promote SAFe principles, including built-in quality, lean thinking, and continuous delivery pipeline support.
• Prepared and presented reports on team performance and project status to senior management.
• Developed training materials on Agile and Scrum techniques, enhancing team knowledge and skills.
• Analyzed team performance metrics to identify areas for efficiency improvements.
• Oversaw the transition from traditional project management methodologies to Agile frameworks.
• Analyzed and adapted workflows to meet evolving needs.

Asst HR Manager - Resilience InfoTech PVT LTD - Bangalore, India

(2018-05 - 2019-12)

• Talent acquisition (best-fit candidates hiring: increased from 47% to 68%)
• Talent engagement with the resident talents (increased from 32% to 59%)
• Designs, develops, and drives a culture that draws, inculcates, and retains top-notch talent
• Drives all aspects of the HR umbrella including ops delivery and delivering change
• Manages the entire resources of Garage India—our largest client—across its multiple locations
• Keeps attrition at a stated threshold of 10% per quarter (actuals at 8% for the last 3 quarters)
• Leads/manages communication across the organisation and its media presence
• Identify opportunities, design solutions, and operationalize HR initiatives in alignment with business priorities. E.g., projects scale onboarding, employee engagement, diversity and inclusion, leadership management capability, development latest thinking on annual performance Management; Mobility etc.
• Comfortable with complex stakeholder requests, showcasing org. values. Demonstrates and promotes ethical practices
• Collaborated with internal teams such as Compensation, HR Business Partners, and HR Operations to ensure a smooth hiring and onboarding process.
• Oversaw internal hiring operations, including job postings, CV screening, interviews, and final selection.

IT Recruiter - Simplify 3x Software Private Limited - Bangalore, India

(2016-11 - 2018-04)

• Sourced and engaged top IT talent by utilising various platforms, including LinkedIn, job boards, & internal databases.
• Managed the candidate pipeline, keeping detailed and up-to-date records of interviews, communication, and feedback.
• Collaborated closely with hiring managers to define accurate job requirements and desired candidate qualifications.
• Sourced and screened candidates through social media platforms, validating their suitability for open positions.

B.Tech - BioTechnology - NIMS University (2015)