Swetha Reddy

Results-driven RCM professional with 8+ years in AR calling, insurance verification, and claims follow-up. Skilled at resolving denials, reducing outstanding claims, and coordinating across payers and clinical teams to accelerate revenue recovery.

Sr.AR Caller - Anion Healthcare Solutions

(2023-11 - 2025-09)

• Drove end-to-end AR follow-up with insurance carriers, reducing outstanding claims through proactive status checks and denial analysis
• Managed eligibility verification, prior authorizations, and PCP referral requests across multiple client accounts
• Generated daily performance reports and escalated complex claim issues to senior management, supporting team accuracy and resolution speed

Sr.AR Caller - Optum Global Solutions

(2019-07 - 2022-09)

• Executed high-volume AR calling and claims follow-up for US healthcare clients, ensuring timely reimbursement and denial resolution
• Collaborated with cross-functional teams to review work orders and resolve payer-level discrepancies
• Maintained consistent quality standards across multiple payer workflows in a fast-paced BPO environment

Process Associate AR - Revenue Cycle Management (RCM) - Intellisight India Pvt Ltd

(2016-12 - 2019-01)

• Processed and followed up on insurance claims within the RCM cycle, supporting revenue integrity for US-based healthcare providers

B.Tech - S.L.N college of Engineering

Intermediate - Girls Jr College

SSC - Milton high School