Syed Subhani
MDM ADMIN
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About
Having 2.8 years of total IT experience as a Microsoft Intune admin & MDM with strong knowledge over MDM & Microsoft Intune. Proven ability to be flexible and work hard, both independently and in a team environment, in a high-pressure environment with changing priorities. To seek an opportunity in a challenging environment, where I can effectively utilize my professional experience and enhances my skills and strengths.
Experience
MDM & Microsoft Intune admin IT - SVN SYS Tech Pvt.Ltd.
(2023-01)
Project: SUN pharma (SUN pharmaceutical industrials). Tools: Microsoft Intune, IBM MaaS360
- Managing 20500+ iOS/android devices.
- Migrated IBM MaaS360 to Microsoft Intune
- Support and troubleshoot technical issues related to Intune.
- Co-ordinate with IT support team for real time troubleshooting.
- Handling user provisioning, access requests, and password resets.
- Assisting with device onboarding, profile assignments, and basic troubleshooting.
- Supporting app installations, updates, and removals
- Monitoring device compliance policies, conditional access, and basic security settings
- Resolving L1-level issues related to device connectivity, app failures, and policy enforcement
- Maintaining logs, incident reports, and basic system documentation
- Monitoring multi-factor authentication (MFA), basic security settings, and compliance policies
- Real time troubleshooting related to Intune issues.
- Client remediation and real time troubleshooting from backend and client side.
- Handling both corporate owned and personal owned type devices.
- Achieve SLA for each and every tickets.
- Responsible for configuring & managing App Protection Policy and Configuration Policy.
- Responsible for management of Android Play store, iOS app Store.
- Responsible for creation, testing and implementation of Various conditional access policy
- Coordinate with the vendor and troubleshoot real-time issue
Education
S.S.C. - Board of Secondary, A.P (2014-01)
C.E.C - Board of Intermediate, A.P (2016-01)
B.COM. - Acharya Nagarjuna University, Guntur (2019-01)
M.B.A - JNTU, Kakinada (2021-01)
