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Experienced Property & Reservations Manager with strong expertise in handling bookings, guest communication, PMS operations, upselling, and day-to-day hospitality management. Skilled in coordinating with front office, sales, and revenue teams while maintaining high service standards. Proven track record of improving occupancy, maximizing revenue, and delivering excellent guest satisfaction.

Property Manager at The Hosteller Hospitality Pvt. Ltd. (2024-12 – 2026-01)

• Handled reservations via phone, email, OTAs, and walk-ins using PMS
• Provided detailed information about room types, rates, offers, and availability
• Coordinated with front office and operations team for room allotments
• Managed cancellations, amendments, and refund queries
• Upsold rooms and services to increase revenue
• Ensured accuracy in guest details and maintained daily reservation reports

Property Manager at Your Space (2021-02 – 2024-07)

• Managed bookings, occupancy, and guest relations for a high-volume property
• Maintained PMS records and handled resident onboarding and documentation
• Increased occupancy through better guest experience and operational coordination
• Handled escalations, vendor coordination, and daily financial reports

Property Manager at Manali Jain Cottage (2020-08 – 2021-08)

• Managed check-in/check-out operations, booking confirmations, and guest queries
• Coordinated with housekeeping and sales teams for smooth room allocation
• Promoted to Property Manager within 4 months for strong performance
• Assisted guests with early check-in, late check-out, and special requests

Senior Accountant at CA Anand Om Jain & Co. (2017-04 – 2020-06)

• Managed accounting operations including GST, Professional Tax, PF, and client reporting
• Maintained accurate financial records using Tally and QuickBooks

Bachelor of Computer Applications in Computer Applications – GD Rungta College (2017-06 – 2020-06)

12th in Commerce – DAV Autonomous College (2015-06 – 2017-06)

10th – SDMTPP School