Tanavir Raja

10 Years exp in all Microsoft Operating systems, Mac, Quick book, , WIFI ,Printers, Security and LAN/WAN as a Technical Support, Desktop support.

Manage end user accounts, permissions, and access rights.

Manage user accounts, groups and controlling system through

Installation, configuration and troubleshooting of operating systems (WinXP/Vista/win7/Win8/Win10/Win server 2003/2008/2012/MAC).

Creating & Managing the User’s Account in local and AD Server.

Assembling & dissembling of computers.

Installing, maintaining different hardware devices.

Installing, maintaining, & troubleshooting of LAN using switch & hub.

Configuring internet connection.

Installing, Managing & troubleshooting localPrinter & networkprinter through Server.

 Installing, Configuring and troubleshooting of mail clients(MS Outlook/Outlook Express/Gmail Server).

Installing Application packages like Ms Office, AcrobatProfessional, and Antivirus etc.

Configuration and Management internet firewall.

Troubleshooting the Laptop &Desktop problems usingremote access service like Team Viewer, Any Desk and Remote DesktopConnection.

Remote assistance is provided to two branch office.

Installing configuring administrating software application.

• Asset management using ITSM tools for all locations.
• Resolve issues of higher management like CFO, CEO and president.
• Also visit chairman office for manage network.
• Setup video conferencing via teams.
• Check and updates all apple devices on daily basis.
• Install and update crowd strike security and DLP Forcepoint.
• Install SAP and configure.
• Installation of power BI.
• Install and configure VPN.

LEVEL OF EDUCATION

INSTITUTION

BOARD/UNIVERSITY

YEA R OF PASS

- - ING

AGGREGATE

(in %)

B.A (Hons)JLNM CollageBRA UniversityBR.2005

61.7%

MCSE+CCNANetTechNetwork Technology DL.2008

70.8%

A+ and N+

IIHT

IIHT Kolkata

2002

80 %