Tanu

Data Center Operations Engineer with hands-on experience in hyperscale environments supporting mission-critical infrastructure. Proven ability to maintain 99.9% uptime, execute rapid hardware diagnostics, and resolve incidents within SLA timelines. Skilled in server lifecycle management, structured cabling, and Layer 1/2 troubleshooting with strong adherence to safety and operational standards.

Data Center Operations Engineer at Amazon Web Services (2025-04 – 2025-10)

• Maintained 99.9% uptime across hyperscale infrastructure through proactive monitoring and incident response
• Diagnosed and replaced server components (PSU, DIMM, HDD, NIC, CPU) ensuring zero data loss
• Executed rack installations and structured cabling in high-density environments
• Performed Layer 1/2 troubleshooting including fiber validation and port diagnostics
• Supported infrastructure behind cloud services (EC2, S3, EBS, CloudFront)
• Managed SLA-driven incident queues with timely resolution and escalation
• Authored Root Cause Analysis (RCA) reports to reduce repeat incidents
• Maintained 100% safety compliance (LOTO, ESD)

B.Sc. in Computer Science – Pune University (2024)