Tanushree Bhoir
SALES & OPERATIONS MANAGER - MICE
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About
With over 12+ years of experience in the Travel industry, specializing in end-to-end Sales and operations in MICE. Skilled in handling large corporate groups, building client relationships, and driving business growth through strategic travel solutions. Demonstrated success in generating new business, increasing sales through strategic partnerships, and navigating high-pressure, fast-paced environments.
Experience
Sr. Tour Supervisor - MICE at Asian trails, Bangkok (2022 – Present)
Responsible for managing every phase from client inquiry to final execution. Successfully coordinated groups ranging from 200 to 6000 guests, delivering seamless experiences tailored to corporate needs.
- Led client engagement, needs assessment, and proposal development to align with business objectives.
- Orchestrated event logistics, including vendor negotiations, supplier management, and on-ground coordination.
- Collaborated with cross-functional teams to ensure flawless execution and service delivery.
- Played a key role in business development by strengthening client relationships and contributing to repeat business.
Reservation Manager at Luxury Tours & Travel Pte Ltd, Singapore (2018 – 2020)
- Managed end-to-end travel bookings for corporate and leisure clients, ensuring seamless itinerary planning and service delivery.
- Built and nurtured a pipeline of new clients, contributing to sustained revenue growth.
- Sourced, negotiated, and coordinated with local vendors (hotels, transport, venues, guides) to secure competitive pricing and ensure flawless service delivery
- Improved client retention by 30% through personalized service and proactive follow-up.
- Reduced operational costs by 15% through successful supplier rate negotiations.
- Represented the company at trade shows to boost visibility.
Deputy Manager - MICE Operations at SOTC Travel Ltd, Mumbai (2014 – 2018)
- Spearheaded corporate travel operations for 30+ high-profile clients, including Raymond Group, Eureka Forbes, Zydus, Ultratech cement and more.
- Managed all aspects of group travel logistics: proposal creation, manifest preparation, costing, and budgeting.
- Arranged complex travel packages for MICE customers, including air, hotel, and land arrangements.
- Tracked and minimized company expenses by optimizing airline and hotel contracts.
- Assisted with tour management while accompanying corporate clients on international trips.
- Managed last-minute itinerary adjustments, ensuring client satisfaction and service excellence.
Education
Diploma in IATA – UFTAA Foundation Course (2013 – 2014)
BA - Travel & Tourism Management (2010 – 2013)