Tanvi Odak

Dynamic and results-driven professional with extensive experience in managing operational excellence and driving business growth. Adapt at leading teams, fostering stakeholder relationships, and implementing innovative workforce strategies. Proven ability to establish a culture of performance, enhances employee retention, and delivers exceptional customer engagement. Seeking to leverage skills and experience in a challenging role within the digital marketing or business management field.

Centre Manager - KID (Krishna institute of Design) Indore - Indore

(2024-09)

• Directed comprehensive center operations, including Business Development, fee collection, student placements, batch management, and staff allocation.
• Organized events, enhanced student interactions, and implemented retention strategies for both employees and students.
• Handled client relationships, company tie-ups, and coordination of university examinations to maintain operational efficiency.
• Partnered with business leaders to execute business plans and HR programs effectively.
• Created a positive workplace atmosphere by managing internal and external stakeholders with professionalism and empathy.
• Spearheaded intelligent workforce planning, ensuring effective resource allocation while adhering to quality and turnaround time standards.
• Motivated teams to innovate retention strategies, career development programs, and succession planning initiatives, ensuring seamless implementation and review.
• Established a culture of performance by developing productivity-enhancing strategies, setting clear KPIs, and implementing reward systems.
• Guided and reviewed coaching and mentoring programs to align with business objectives and foster employee growth.

Center Manager - Arena Animation Geeta Bhawan - Indore

(2018-04 - 2024-08)

Managing entire activities of center such as Students counseling, Admissions, Fee collection, Students placements, batch management, staff allocation, event organizing, students interaction & Retention, employees retention, customer engagement, Client handling, Company Tie-ups, University examinations & so on.

• Oversaw day-to-day operations, ensuring alignment with strategic business goals.
• Developed and maintained strong relationships with clients, vendors, and stakeholders.
• Implemented process improvements that enhanced operational efficiency and reduced costs.
• Monitored and analyzed key performance indicators to drive performance enhancements.
• Trained and mentored team members to improve skills and professional development.

Center Manager - Waves institute for Telecom & IT - Tower square, Indore

(2016-01 - 2016-12)

Managing all center operations, including Fee collection, Student placements, Batch management, Staff allocation, Event organizing, Student interaction and retention, Employee retention, Customer engagement, Client handling, Company tie-ups, Coordination of university examinations, Other operational activities as required.

• Led the centre while collaborating with business leaders to deliver the business plan and execute HR programs and policies.
• Managed internal and external stakeholders to foster a healthy and productive workplace atmosphere.
• Partnered with business units to ensure effective workforce planning, resource fulfillment, and adherence to quality and turnaround time (TAT) standards.
• Motivated the team to develop and implement innovative practices for retention strategies, career development, and succession planning, while reviewing their effectiveness.

Center Head - RELIANCE ANIMATION - Indore (M.P)

(2012-01 - 2015-12)

• Held overall responsibility for administration, ensuring smooth operations and compliance with organizational standards.
• Managed staff and resources effectively to optimize output and achieve business objectives.
• Oversaw salary increments and facilitated accurate and timely salary distribution.
• Provided professional counseling to students and staff, addressing concerns and fostering a supportive environment.
• Directed marketing activities, including the development and execution of advertising plans to enhance visibility and engagement.
• Coordinated with the head office to align local operations with broader organizational goals.
• Prepared comprehensive reports on a monthly and fortnightly basis to track progress and inform decision-making.
• Utilized MIS and ERP software to streamline operations and maintain accurate records.

Sr. Human Resource Manager - Milestone Group

(2011-08 - 2011-12)

• Shortlisting candidates based on company requirements and job specifications.
• Proficient in utilizing recruitment portals such as Naukri.com and Monster.com for talent acquisition.
• Scheduling and coordinating candidate interviews to ensure a seamless recruitment process.
• Liaising with companies to finalize profiles and close job openings efficiently.
• Collaborating with the recruitment team to organize and execute campus drives at colleges.
• Managing documentation and operational tasks to ensure compliance and efficiency.
• Ensuring successful closure of assigned profiles, including generating and processing invoices for companies.

Trainer & Senior H.R Recruiter - Blue life consultancy Services

(2010-12 - 2011-07)

• Designed and delivered comprehensive training programs to enhance employee skills and productivity.
• Conducted onboarding sessions and orientation for new hires, ensuring a smooth transition into the organization.
• Developed training materials, including presentations, manuals, and hands-on activities, tailored to specific roles and departments.
• Managed end-to-end recruitment processes, including job posting, candidate sourcing, and interviews.
• Utilized job portals, social media platforms, and professional networks to identify and attract top talent.
• Screened resumes and conducted initial interviews to assess candidate suitability.
• Coordinated with hiring managers to understand staffing needs and job requirements.
• Organized and participated in campus recruitment drives and career fairs to source fresh talent.
• Built and maintained strong relationships with clients to understand their manpower needs and ensure satisfaction.

Admissions Coordinator - Reformers Business School

(2009-05 - 2010-11)

• Conducted counseling sessions for walk-in students, successfully converting inquiries into enrollments.
• Assisted students throughout the admission process, ensuring a seamless and supportive experience.
• Organized and facilitated various cultural activities to enhance engagement and satisfaction among existing students.
• Coordinated with the academic department to manage and oversee examination processes effectively.
• Collaborated with the marketing department, traveling across Madhya Pradesh to deliver seminars and presentations.
• Generated revenue by engaging with prospective students, showcasing the institution's offerings, and persuading them to enroll.

Counselor - Life Time Spoken English Institute - Manik Bag, Indore

(2009 - 2009)

• Conducted initial assessments to understand students' language proficiency and learning goals.
• Guided prospective students in selecting appropriate courses based on their needs and career aspirations.
• Provided counseling to walk-in students, addressing queries and highlighting the benefits of the institute's programs.
• Assisted students throughout the enrollment process, ensuring a smooth and supportive experience.
• Maintained regular follow-ups with students to ensure high levels of engagement and satisfaction.
• Collaborated with instructors to monitor student progress and provide tailored advice for improvement.
• Organized orientation sessions for new students to familiarize them with the course structure and learning resources.
• Actively participated in promotional activities, contributing to the growth of student enrollment.
• Managed student records and feedback to improve service quality and course offerings.

IT Faculty - Sandipani School - Narayan Bag, Indore

(2008-08 - 2009-04)

• Delivered engaging and age-appropriate computer lessons to primary section students, fostering a strong foundation in digital literacy.
• Designed and implemented lesson plans focused on basic computer operations, typing skills, and introduction to software applications.
• Created interactive activities and projects to make learning fun and encourage hands-on practice.
• Taught students the fundamentals of internet safety and responsible online behavior.
• Monitored and assessed student progress, providing constructive feedback to support their development.
• Collaborated with other teachers to integrate technology into classroom activities and curriculum.
• Organized workshops and competitions to spark interest in technology and encourage creativity.
• Communicated regularly with parents to discuss student performance and address any concerns.

MBA - Operation & HR - Subharti University (2015)

BA - English Literature - Carolx University (2013)