Centre Manager - KID (Krishna institute of Design) Indore - Indore
(2024-09)
- Directed comprehensive center operations, including Business Development, fee collection, student placements, batch management, and staff allocation.
- Organized events, enhanced student interactions, and implemented retention strategies for both employees and students.
- Handled client relationships, company tie-ups, and coordination of university examinations to maintain operational efficiency.
- Partnered with business leaders to execute business plans and HR programs effectively.
- Created a positive workplace atmosphere by managing internal and external stakeholders with professionalism and empathy.
- Spearheaded intelligent workforce planning, ensuring effective resource allocation while adhering to quality and turnaround time standards.
- Motivated teams to innovate retention strategies, career development programs, and succession planning initiatives, ensuring seamless implementation and review.
- Established a culture of performance by developing productivity-enhancing strategies, setting clear KPIs, and implementing reward systems.
- Guided and reviewed coaching and mentoring programs to align with business objectives and foster employee growth.
Center Manager - Arena Animation Geeta Bhawan - Indore
(2018-04 - 2024-08)
Managing entire activities of center such as Students counseling, Admissions, Fee collection, Students placements, batch management, staff allocation, event organizing, students interaction & Retention, employees retention, customer engagement, Client handling, Company Tie-ups, University examinations & so on.
- Oversaw day-to-day operations, ensuring alignment with strategic business goals.
- Developed and maintained strong relationships with clients, vendors, and stakeholders.
- Implemented process improvements that enhanced operational efficiency and reduced costs.
- Monitored and analyzed key performance indicators to drive performance enhancements.
- Trained and mentored team members to improve skills and professional development.
Center Manager - Waves institute for Telecom & IT - Tower square, Indore
(2016-01 - 2016-12)
Managing all center operations, including Fee collection, Student placements, Batch management, Staff allocation, Event organizing, Student interaction and retention, Employee retention, Customer engagement, Client handling, Company tie-ups, Coordination of university examinations, Other operational activities as required.
- Led the centre while collaborating with business leaders to deliver the business plan and execute HR programs and policies.
- Managed internal and external stakeholders to foster a healthy and productive workplace atmosphere.
- Partnered with business units to ensure effective workforce planning, resource fulfillment, and adherence to quality and turnaround time (TAT) standards.
- Motivated the team to develop and implement innovative practices for retention strategies, career development, and succession planning, while reviewing their effectiveness.
Center Head - RELIANCE ANIMATION - Indore (M.P)
(2012-01 - 2015-12)
- Held overall responsibility for administration, ensuring smooth operations and compliance with organizational standards.
- Managed staff and resources effectively to optimize output and achieve business objectives.
- Oversaw salary increments and facilitated accurate and timely salary distribution.
- Provided professional counseling to students and staff, addressing concerns and fostering a supportive environment.
- Directed marketing activities, including the development and execution of advertising plans to enhance visibility and engagement.
- Coordinated with the head office to align local operations with broader organizational goals.
- Prepared comprehensive reports on a monthly and fortnightly basis to track progress and inform decision-making.
- Utilized MIS and ERP software to streamline operations and maintain accurate records.
Sr. Human Resource Manager - Milestone Group
(2011-08 - 2011-12)
- Shortlisting candidates based on company requirements and job specifications.
- Proficient in utilizing recruitment portals such as Naukri.com and Monster.com for talent acquisition.
- Scheduling and coordinating candidate interviews to ensure a seamless recruitment process.
- Liaising with companies to finalize profiles and close job openings efficiently.
- Collaborating with the recruitment team to organize and execute campus drives at colleges.
- Managing documentation and operational tasks to ensure compliance and efficiency.
- Ensuring successful closure of assigned profiles, including generating and processing invoices for companies.
Trainer & Senior H.R Recruiter - Blue life consultancy Services
(2010-12 - 2011-07)
- Designed and delivered comprehensive training programs to enhance employee skills and productivity.
- Conducted onboarding sessions and orientation for new hires, ensuring a smooth transition into the organization.
- Developed training materials, including presentations, manuals, and hands-on activities, tailored to specific roles and departments.
- Managed end-to-end recruitment processes, including job posting, candidate sourcing, and interviews.
- Utilized job portals, social media platforms, and professional networks to identify and attract top talent.
- Screened resumes and conducted initial interviews to assess candidate suitability.
- Coordinated with hiring managers to understand staffing needs and job requirements.
- Organized and participated in campus recruitment drives and career fairs to source fresh talent.
- Built and maintained strong relationships with clients to understand their manpower needs and ensure satisfaction.
Admissions Coordinator - Reformers Business School
(2009-05 - 2010-11)
- Conducted counseling sessions for walk-in students, successfully converting inquiries into enrollments.
- Assisted students throughout the admission process, ensuring a seamless and supportive experience.
- Organized and facilitated various cultural activities to enhance engagement and satisfaction among existing students.
- Coordinated with the academic department to manage and oversee examination processes effectively.
- Collaborated with the marketing department, traveling across Madhya Pradesh to deliver seminars and presentations.
- Generated revenue by engaging with prospective students, showcasing the institution's offerings, and persuading them to enroll.
Counselor - Life Time Spoken English Institute - Manik Bag, Indore
(2009 - 2009)
- Conducted initial assessments to understand students' language proficiency and learning goals.
- Guided prospective students in selecting appropriate courses based on their needs and career aspirations.
- Provided counseling to walk-in students, addressing queries and highlighting the benefits of the institute's programs.
- Assisted students throughout the enrollment process, ensuring a smooth and supportive experience.
- Maintained regular follow-ups with students to ensure high levels of engagement and satisfaction.
- Collaborated with instructors to monitor student progress and provide tailored advice for improvement.
- Organized orientation sessions for new students to familiarize them with the course structure and learning resources.
- Actively participated in promotional activities, contributing to the growth of student enrollment.
- Managed student records and feedback to improve service quality and course offerings.
IT Faculty - Sandipani School - Narayan Bag, Indore
(2008-08 - 2009-04)
- Delivered engaging and age-appropriate computer lessons to primary section students, fostering a strong foundation in digital literacy.
- Designed and implemented lesson plans focused on basic computer operations, typing skills, and introduction to software applications.
- Created interactive activities and projects to make learning fun and encourage hands-on practice.
- Taught students the fundamentals of internet safety and responsible online behavior.
- Monitored and assessed student progress, providing constructive feedback to support their development.
- Collaborated with other teachers to integrate technology into classroom activities and curriculum.
- Organized workshops and competitions to spark interest in technology and encourage creativity.
- Communicated regularly with parents to discuss student performance and address any concerns.
