Tariq Pathan

Hi,

Good day !

Have been working in Technical Documentation field since 22 years.

Worked in diverse software verticals ranging from: ITIL, Identity and Access Management (IAM), Telecommunications, Storage and Networking.

Had the privilege to work with Cisco Systems, Symantec Veritas and Sonus Networks (now Ribbon Telecom renamed).

Coupled with this, i have intense experience, setting-up teams, processes, from scratch. Ability to think out-of-the-box and vision for the team, stands me apart, to do something unique in Technical Documentation.

In addition, i have completed Cisco CCNA/CCNP Switching, Project Management Professional (PMP), and Information Mapping certifications too. Possess the "fuel" to get some more certification and inspire/motivate team and share my expertize.

If there is an opening for a Sr.Manager Technical Documentation or Director Technical Documentation, would be really interested. Currently, I am based out of Bangalore, India and would need work visa to work outside India.

Looking forward if something interesting comes-up. Will stay tuned !

Thanks,

Tariq

Immense and deep experience across different software verticals while working as a Technical Writer.

1. Designation ‘Sr.Manager Technical Documentation’ - Currently working in ITIL Domain with SymphonyAI Summit. Setup the team and processes along with giving an interesting dimension to documentation which is exciting for customers.

   Duration: Oct 2020 - Till Date

2. Designation ‘Documentation Manager’ - Was hired as the 1st resource in Saviynt which is into Identity and Access Management (IAM) domain and had the privilege to setup the TechDoc team from scratch along with hiring, setting-up Doc Tools, processes, reviewing their work. Worked on variety of Connector documentation.

   Duration: Aug 2017 - Oct 2020 

3. Sonus Networks (now renamed to Ribbon Telecom) - Worked as a Principal Tech Writer on Telecommunication product EMS. Lead the team on key documentation projects, responsible for the team's performance, outcomes, quality and timely deliverables.

   Duration: Sep 2013 - Aug 2017

4. Symantec Veritas - Worked as Sr.Instructional Designer on key storage product. Responsible for creating the Curriculum courseware for Veritas Storage foundation training course. Received award Level-4.

   Duration: Aug 2012 - Sep 2013

5. Cisco Systems - Worked as a Technical Writer on key core and edge Cisco 12000 series router documentation.

   Completed

   Cisco CCNA and CCNP Switch certifications.

   Duration: Aug 2007 - Oct 2011

6. Cybage Software - Worked as a Sr.Technical Writer on a Cyber security related networking firewall product.

   Duration: July 2006 - Aug 2007

7. Cimcon Software - Worked as a Technical Writer on Healthcare related software product documentation.

   Created

   User guide/admin guide and Operational qualification documents.

   Duration: May 2004 - June 2006

8. Elitecore Technologies - Started career with Elitecore working as a Technical Writer. Worked on Billing software, Firewall software, Bandwidth management software and customer care related software documentation.

   Duration: Aug 2001 - May 2004

1. Masters in English Literature (MA) - 2000
2. Bachelors in English Literature (BA) - 1998
3. Certifications:
   • Project Management Professional - 2023 March
   • Cisco CCNA and CCNP Switch - 2012 
   • Information Mapping - 2014