Senior Escalation Support Executive
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Experienced customer support professional with expertise in airline support, senior escalation handling, international flight operations, and back-office processes at Concentrix for MakeMyTrip and Goibibo. Strong communication and technical skills with knowledge of Amadeus, Python, Excel, and web technologies.
Senior Escalation Customer Support Desk & Back Office Executive - Concentrix
(2025-05)
10th - MBS Public School
12th - Science - MBS Public School
Graduation - Computer Science in Artificial Intelligence & Machine Learning - Trident Academy's
