Salesforce Service Cloud Consultant; Administrator
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I am Certified Service Cloud Consultant, Administrator, and Associate, I bring a comprehensive understanding of the Salesforce platform and its capabilities.
I am Certified Service Cloud Consultant, Administrator, and Associate, I bring a comprehensive understanding of the Salesforce platform and its capabilities. With over 3+ years of hands-on experience on the Salesforce platform, I offer expertise in designing, implementing, customizing, integrating, automating complex solutions to augment workflows, enhance data quality, boost team productivity, and deliver exceptional customer experiences. My proficiency extends to adeptly managing user roles and profiles, creating custom objects, and developing validation rules, triggers, and workflows to optimize Salesforce functionality.
My skill set is further reinforced by my strong problem-solving abilities and commitment to staying abreast of the latest Salesforce developments and best practices. Currently I am doing my internship with Clicked as a Business Analyst and an Administrator . Clicked is a virtual work experience program that enables learners to access hands-on experiences to explore careers, build skills and launch careers alongside corporate training partners and employers.
Apart from Salesforce, I also have 9+ years of experience in Finance, Banking & Insurance, Digital Payments sector and 5+ years of international experience in Malaysia in the hospitality industry.
